Ciaran Ferguson Email
Senior Principle Associate Trainer @ Reapit
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Ciaran Ferguson Location
- Taplow, England, GB
Ciaran Ferguson Work
- Senior Principle Associate Trainer @ (September 2023 - Present)
- Associate Instructor @ (September 2023 - Present)
- Uptime UK Training Lead @ (April 2019 - September 2023)
- Lead Instructor @ Volvo Customer Care UK (April 2019 - September 2023)
- Clinical Quality Assurance Manager @ (September 2016 - April 2019)
- Service Team Manager @ (September 2008 - April 2016)
Ciaran Ferguson Education
- Langley Grammar
Ciaran Ferguson Skills
- Active Listening
- Auditing
- Blended Learning
- Build Strong Relationships
- Career Skills
- Change Management
- Client Follow-Up
- Clinical Quality
- Coaching
- Coaching & Mentoring
- Communication
- Competency Model
- Consultation
- Contact Centers
- Continuous Improvement Culture
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- E-Learning
- Employee Engagement
- Employee Learning & Development
- Employee Training
- Facilitation
- Healthcare Compliance
- Helping Clients Succeed
- Instructor-led Training
- Interpersonal Skills
- Leadership
- Learning Management
- Manage client expectations
- Management
- Mental Health First Aid
- New Product Rollout
- People Management
- Presentations
- Problem Solving
- Process Improvement
- Product Knowledge
- Project Management
- Quality Assurance
- Quality Auditing
- Quality Control
- Quality Management
- Relationship Building
- Resume Writing
- Satisfied Clients
- Soft Skills
- Stakeholder Management
- Strategic Customer Development
- Succession Planning
- Talent Development
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Training
- Training Delivery
- Training Management
- Training Material
- Training Plans
- Training Seminars
- Training and Development (HR)
Ciaran Ferguson Summary
- Ciaran Ferguson, based in Taplow, England, GB, is currently a Senior Principle Associate Trainer at Reapit. Ciaran Ferguson brings experience from previous roles at Reapit, Volvo Cars, Volvo Customer Care UK and Bupa. Ciaran Ferguson holds a Langley Grammar. With a robust skill set that includes Active Listening, Auditing, Blended Learning, Build Strong Relationships, Career Skills and more. Ciaran Ferguson has 2 emails on RocketReach.
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