Chun Cheng Email
Technical Support Specialist @ Carry Telecom-Carrytel
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Chun Cheng Location
- Toronto, ON, CA
Chun Cheng Work
- Technical Support Specialist @ (October 2023 - Present)
- Assistant Product Manager @ (March 2022 - September 2023)
- Business System Analyst @ (June 2020 - March 2022)
- Cyberport University Partnership Programme (CUPP) @ (May 2019 - October 2019)
- Intern (FinTech) - Digital Banking @ (June 2018 - May 2019)
Chun Cheng Education
- City University of Hong Kong
Bachelor of Business Administration - BBA (Information Management)
2017-2020 - The University of Chicago Booth School of Business
(Business Executive, Entrepreneurship)
2019-2019
Chun Cheng Skills
- Software as a Service (SaaS)
- Customer Satisfaction
- Technical Support
- User Acceptance Testing
- Usability Testing
- Entrepreneurship
- Business-to-Business (B2B)
- Adaptive Planning
- Continuous Improvement
- Team Performance
- Stakeholder Engagement
- Servant Leadership
- Lean
- Kanban
- Agile Project Management
- Problem Solving
- User Research
- Multitasking
- Oral Communication
- User Interface Design
- Jira
- Confluence
- Data Science
- Scrum
- Marketing Management
- Analytical Skills
- Documentation
- IT Service Management
- Customer Relationship Management (CRM)
- Business Process Design
- Communication
- Product Development
- Agile Methodologies
- User Experience (UX)
- Project Management
- Python (Programming Language)
- Microsoft Office
- Research
- Java
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft SQL Server
- Leadership
- Customer Service
- Management
- Team Leadership
- Visual Basic for Applications (VBA)
- Machine Learning
- Natural Language Processing (NLP)
- Product Management
Chun Cheng Summary
- Chun Cheng, based in Toronto, ON, CA, is currently a Technical Support Specialist at Carry Telecom. Chun Cheng brings experience from previous roles at MINDLAYER LIMITED, Cyberport Hong Kong and Hang Seng Bank. Chun Cheng holds a 2017 - 2020 Bachelor of Business Administration - BBA in Information Management @ City University of Hong Kong. With a robust skill set that includes Software as a Service (SaaS), Customer Satisfaction, Technical Support, User Acceptance Testing, Usability Testing and more. Chun Cheng has 1 emails on RocketReach.
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