Customer Care Operations Manager @ (April 2012 - February 2016)
Customer Support Lead Supervisor - Projects @ (October 2011 - April 2012)
Workforce Management Supervisor @ (May 2010 - October 2011)
Research Assistant @ (September 2010 - April 2012)
Chuck Browne Education
Brigham Young University 2007-2012
Chuck Browne Skills
Call Center
Management
Team Management
Customer Service
Leadership
Workforce Management
Avaya
Project Management
Process Improvement
Customer Experience
Customer Satisfaction
Team Leadership
Research
Call Centers
Technical Support
Cross-functional Team Leadership
Customer Support
Quality Assurance
Operations Management
Business Process Improvement
Recruiting
Project Planning
Training
Networking
Coaching
Troubleshooting
Customer Retention
CRM
Customer Relationship Management (CRM)
Strategic Planning
Team Building
Public Speaking
Strategy
Customer Engagement
Contact Center Operations
Call Center Administration
Call Center Development
Customer Service Training
Call Routing
CX
Teamwork
Analytical Skills
Interpersonal Skills
Employee Training
Change Management
Customer Service Management
Contact Center Management
Contract Negotiation
Contract Management
Cross Functional Team Leadership
Cross Functional Team
Totalview
Business Process
Customer Relationship Management Crm
Science
Customer Relationship Management
Chuck Browne Summary
Chuck Browne, based in Saratoga Springs, UT, US, is currently a VP, Support at LVT (LiveView Technologies). Chuck Browne brings experience from previous roles at Downtowne, LLC, SunStrong Management, Sunnova Energy and Airin, Inc.. Chuck Browne holds a 2007 - 2012 Brigham Young University. With a robust skill set that includes Call Center, Management, Team Management, Customer Service, Leadership and more. Chuck Browne has 4 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Chuck Browne?
Find contact details for 700 million professionals.