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Christy Mitchell Location
Oklahoma City, OK, US
Christy Mitchell Work
Senior Call Center Manager @ (June 2019 - Present)
Technical Support Supervisor @ (November 1997 - April 2017)
Manager @ (July 2018 - Present)
Technical Support Supervisor @ (November 2006 - April 2017)
Hiring Supervisor @ (August 2012 - August 2013)
Christy Mitchell Skills
Performance Reviews
Contact Center Strategy
Call Routing
Strategic Counsel
Relationship Building
Operations
Labor and Employment Law
Diplomacy
Order Processing
Customer Interaction
Training Manuals
Technical Support
Team Performance
Key Metrics
Financial Literacy
Presentations
Easily Adaptable
Interviewing
Coaching
Customer Retention
Analytical Skills
Strategy Implementation
Key Performance Indicators
Business Management
Customer Success
Sales
Team Leadership
Hiring
Customer Loyalty
Interpersonal Skills
Troubleshooting
Team Building
Customer Service Management
Communication
Human Resources (HR)
Problem Solving
Customer Support
Soft Skills
Training and Development (HR)
Performance Appraisal
Contact Center Management
Budgeting
Telecommunications
Customer Service
Customer Satisfaction
Management
Leadership
Business Process Improvement
Call Centers
Customer Experience
Software Documentation
Christy Mitchell Summary
Christy Mitchell, based in Oklahoma City, OK, US, is currently a Senior Call Center Manager at R1 RCM. Christy Mitchell brings experience from previous roles at Sprint and Intermedix. With a robust skill set that includes Performance Reviews, Contact Center Strategy, Call Routing, Strategic Counsel, Relationship Building and more. Christy Mitchell has 4 emails and 2 mobile phone numbers on RocketReach.
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