Christopher Ward Email
Head of Service and Operational Analysis @ Virgin Wines
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Christopher Ward Location
- Norwich, England, GB
Christopher Ward Work
- 2026 -now Head of Service and Operational Analysis @
- 2020 -2026 Operations Manager @
- 2017 -2020 Delivery Operations Manager @
- 2016 -2017 Delivery Accounts Specialist Team Manager @
- 2015 -2016 Priority One Team Leader @
- 2015 -2015 Senior Priority One Advisor @
- 2013 -2015 Priority One Advisor @
Christopher Ward Education
- East Coast College
Christopher Ward Skills
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Retention
- Customer Insight
- Customer Support
- Customer Service Operations
- Customer Management
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Cross Functional Team Building
- Team Organisation
- Team Mentoring
- Team Development
- PIP
- Disciplinary Hearings
- Call Monitoring
- Call Quality
- Customer-focused Service
- Customer Analysis
- Service Delivery
- Delivery Performance
- Cost Savings
- Tender Preparation
- Tender Support
- Data Analysis
- Data Entry
- Data Management
- Microsoft Excel
- Excel Models
- Excel Dashboards
- KPI Reports
- KPI Dashboards
- KPI Implementation
- Progress Monitoring
- Fraud Detection
- Fraud Prevention
- Complaint Management
- Complaint Investigations
- Escalations Management
- Customer Escalation Management
- Escalation Resolution
- Personal Development
- Personal Training
- Data Protection Act
- Business Travel
- Conferences
- Interviewing
- Microsoft Office
- Management
- Program Management
- Strategic Planning
- Business Analysis
- Customer Focused Service
- Process Improvement
Christopher Ward Summary
- Christopher Ward, based in Norwich, England, GB, is currently a Head of Service and Operational Analysis at Virgin Wines. Christopher Ward brings experience from previous roles at Virgin Wines. Christopher Ward holds a East Coast College. With a robust skill set that includes Customer Service, Customer Service Management, Customer Service Training, Customer Retention, Customer Insight and more.
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