Christopher Walton Email & Phone Number
Senior Principal - CCaaS Strategy @ West Monroe Partners
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Christopher Walton Location
- Frisco, TX, US
Christopher Walton Work
- 2025 -now Senior Principal - CCaaS Strategy @
- 2023 -now Engagement Manager @
- 2014 -2023 Platform Manager @
- 2011 -2014 Service Manager @ TIAA Direct
- 2007 -2011 Senior Technology Manager @
- 2000 -2007 Senior Technology Manager @
- 1996 -2000 Voice Technology Manager @
Christopher Walton Education
- University of Phoenix
Bachelors of Science (Information Technology)
2000-2005
Christopher Walton Skills
- Project Management
- Management
- Process Improvement
- Telecommunications
- Leadership
- Vendor Management
- Networking
- Call Centers
- Integration
- Strategy
- Sales
- Business Analysis
- Customer Service
- Technology
- Social Media
- Public Speaking
- VoIP
- Applications
- Program Management
- Training
- SQL
- Team Building
- Consulting
- Windows Server
- Credit Cards
- Infrastructure
- Insurance
- Nortel
- Expenses
- Vendors
- ISO
- Reduced Costs
- Net
- Cost
- Aging
- Multifaceted
- Mentoring
- Finance
- Cd
- 401k
- Deadline Driven Environments
- Telecommunications Systems
- Convert
- Voice Technology
- Introducing
- Service Centers
- ACD
- Savings
- PBX
- Contact Centers
- Temporary Placement
- SME
- Windows XP
- Third Party
- Organizational Structure
- Texas
- Revenue
- Design
- Coaching
- Productive Teams
- Science
- Calls
- First Call
- Technology Solutions
- Queuing
- Routing
- Loan Servicing
- Spanish
- Source
- Accounting
- Quarter
- Human Resources
- Execution
- Results Oriented
- Training Sessions
- Languages
- Customer Satisfaction
- Call Routing
- System
- Business Services
- Cell
- Education
- Fsb
- Data Network
- Voice
- Offering
- Technology Services
- Windows 2000
- Reports
- Merge
- Visual Basic
- Containment
- Budgeting
- Microsoft Excel
- Bank Deposits
- Windows 95
- Offshore
- Intelligent Agents
- Policy
- Web Based Reporting
- Enterprise Software
- Sla
- Virtual
- Demonstration
- Solaris
- Solution
- Subject Matter Expert
- Streamline
- Documentation
- Mortgage Servicing
- Emerging Technologies
- Business Groups
- POP
- Microsoft
- Proposing
- Service Delivery
- Loans
- Plano
- Advertising Agency
- Handling Money
- Product Marketing
- Information Technology
- R
- Costa Rica
- Verizon
- Pensions
- Strategic Business
- C
- Customer Interaction
- Moving
- Business Acumen
- Accountability
- Vendor Relations
- New Business Opportunities
- Decisive
- User Friendly
- Cedar
- Advertising
- Speech
- Quality Assurance
- Strategic Planning
- Home Equity Loans
- Richardson
- Cost Savings
- Operations
- Suite
- Credit
- Timelines
- Avaya Technologies
- Microsoft Project
- Project
- Money Market Accounts
- Contractual Agreements
- House
- Engagement
- Nuance
- Unix
- Losses
- Technical Solutions
- Responsibility
- Internal Audit
- Highly Accomplished
- Attrition
- Phoenix
- Regulations
- Banking
- Business Units
- Cisco Technologies
- PeopleSoft
- End To End
- NICE
- Reduce Costs
- Government
- Business Rules
- Windows Vista
- Visio
- Dallas
- Windows NT
- Call Logging
- Compliance
- Seamless
- Outlook
- IVR
- Microsoft Word
- Case Management
- India
- Proposal Writing
- Agents
- Federal Government
- Interest Rates
- Platforms
- Budgets
- Management Development
- Enterprise Accounts
- Software Development
- Recruiting
- Video Conferencing
Christopher Walton Summary
- Christopher Walton, based in Frisco, TX, US, is currently a Senior Principal - CCaaS Strategy at West Monroe. Christopher Walton brings experience from previous roles at Eventus Solutions Group, TIAA, TIAA Direct and Bank of America. Christopher Walton holds a 2000 - 2005 Bachelors of Science in Information Technology @ University of Phoenix. With a robust skill set that includes Project Management, Management, Process Improvement, Telecommunications, Leadership and more. Christopher Walton has 4 emails and 5 mobile phone numbers on RocketReach.
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