Customer Journey Manager (Senior Manager) @ NatWest Group
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Christopher Smith Location
Edinburgh, Scotland, GB
Christopher Smith Work
2018 -
now Customer Journey Manager (Senior Manager) @
2011 -
2018 Senior Project Manager @ Royal Bank of Scotland
2007 -
2011 Project Manager @ Royal Bank of Scotland
1999 -
2007 Business Analyst @ Royal Bank of Scotland
Christopher Smith Education
St. Mary's Academy, Bathgate 1983
-
1989
Christopher Smith Skills
Change Management
Business Process
Stakeholder Management
Change Programmes
Banking
Business Transformation
Retail Banking
Project Delivery
Business Analysis
Business Process Improvement
Financial Services
Governance
Leadership
Management
PMO
PRINCE2
Programme Delivery
Project Portfolio Management
Risk Management
Team Management
IT Strategy
Business Process Design
SDLC
Organization and Prioritization Skills
Agile Project Management
ITIL
IT Audit
Portfolio Management
Project Governance
Agile Methodologies
Resource Management
Process Improvement
Visio
New Opportunities
Microsoft Office
User Acceptance Testing
Program Management
Testing
Business Requirements
MS Project
Financial Analysis
IT Portfolio
Project Planning
Requirements Gathering
MS Office
Financial Reporting
Project Management
Business Process Mapping
Analysis
Christopher Smith Summary
Christopher Smith, based in Edinburgh, Scotland, GB, is currently a Customer Journey Manager (Senior Manager) at NatWest Group. Christopher Smith brings experience from previous roles at Royal Bank of Scotland. Christopher Smith holds a 1983 - 1989 St. Mary's Academy, Bathgate. With a robust skill set that includes Change Management, Business Process, Stakeholder Management, Change Programmes, Banking and more. Christopher Smith has 2 emails on RocketReach.
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