Manager, CS and Projects @ (March 2020 - August 2021)
Manager, Customer Service @ (March 2017 - March 2020)
Senior Supervisor, Customer Service @ Sony Online Entertainment (February 2014 - January 2015)
Supervisor, Customer Service @ Sony Online Entertainment (December 2010 - February 2014)
Game Master @ (April 2009 - December 2010)
Game Support Representative @ (November 2008 - April 2009)
Quality Assurance Representative @ (June 2008 - November 2008)
Web Developer @ (September 2002 - June 2008)
Christopher Sickels Education
Grossmont College
(Computer Science, Information Systems)
Christopher Sickels Skills
MMORPG
Video Games
Computer Games
Customer Support
Online Gaming
Project Management
Quality Assurance
Team Management
Customer Service
Team Building
Reasoning Skills
Logical Thinker
Personnel Supervision
Critical Thinking
Performance Management
Problem Solving
Highly detail oriented
Employee Management
Time Management
Customer Experience
Customer Retention
Employee Evaluation
Multiplayer
Social Games
Mobile Games
Timely Decision Making
Casual Games
CRM
Leadership
Social Media
Social Media Communications
Social Media Integration
Social Media Management
i18n
l10n
Internationalization
Localization
Game Development
PS3
MMO
Player Experience
PS4
XB1
PlayStation
XBox
PC Games
Management
Quality Control
Product Support
Christopher Sickels Summary
Christopher Sickels, based in California, United States, is currently a Project Manager, Operations at Daybreak Game Company LLC. Christopher Sickels brings experience from previous roles at Daybreak Game Company LLC and Sony Online Entertainment. Christopher Sickels holds a Grossmont College. With a robust skill set that includes MMORPG, Video Games, Computer Games, Customer Support, Online Gaming and more. Christopher Sickels has 3 emails and 1 mobile phone numbers on RocketReach.
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