2012 -2016 Customer Service Supervisor - Innovation Group @
2005 -2012 Training Specialist - Customer Service @
2003 -2005 Senior Customer Service Representative @
2000 -2003 Customer Service Representative @
Christopher Schuck Education
Cardinal Stritch University
Bachelor of Science (BS) (Business Administration and Management, General)
2009-2011
Christopher Schuck Skills
Customer-Focused Service
SAFe
Troubleshooting
Service Desk
Performance Management
Customer Contact
Communication
Customer Support
Customer Service Operations
Employee Learning & Development
Team Management
Teamwork
Problem Solving
Customer Service Training
Customer Service Management
Organizational Development
Net Promoter Score
OLM
Oracle Learning Management
Call Center Administration
Customer Escalation Management
Management
Learning Management Systems
Leadership
Training
Employee Training
Customer Experience
Coaching
Inventory Management
Customer Satisfaction
Customer Service
Sales
Retail
Process Improvement
Team Building
Team Leadership
Time Management
Business Process Improvement
Christopher Schuck Summary
Christopher Schuck, based in Saint Paul, MN, US, is currently a Service Desk Supervisor at University of Minnesota. Christopher Schuck brings experience from previous roles at University of Minnesota and Sleep Number by Select Comfort. Christopher Schuck holds a 2009 - 2011 Bachelor of Science (BS) in Business Administration and Management, General @ Cardinal Stritch University. With a robust skill set that includes Customer-Focused Service, SAFe, Troubleshooting, Service Desk, Performance Management and more. Christopher Schuck has 3 emails and 2 mobile phone numbers on RocketReach.
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