Christopher Robles Email & Phone Number
Billing Support Operations Manager @ Rula
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Christopher Robles Location
- Long Beach, CA, US
Christopher Robles Work
- Billing Support Operations Manager @ (October 2026 - Present)
- Senior Manager, Customer Operations @ (April 2025 - May 2026)
- Manager, Operational Excellence @ (January 2024 - April 2025)
- Manager, Customer Experience @ (September 2022 - December 2023)
- Associate Manager, Customer Experience @ (August 2018 - September 2022)
- Associate Manager, Customer Support @ (March 2017 - August 2018)
- Supervisor, Customer Support @ (August 2014 - March 2017)
- Customer Support Agent @ (April 2014 - August 2014)
Christopher Robles Education
- SAE Expression College
BA in Applied Science (Interactive Audio)
2011-2014 - City College of San Francisco 2008-2010
Christopher Robles Skills
- Build Strong Relationships
- CSAT
- CX
- Career Development
- Coaching
- Coaching & Mentoring
- Communication
- Constructive Feedback
- Contact Centers
- Creative Problem Solving
- Cross-Functional Team Building
- Cross-departmental Coordination
- Cross-functional Coordination
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Escalation Management
- Customer Experience
- Customer Experience Management
- Customer Loyalty
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Representatives
- Customer Support
- Employee Engagement
- Escalations Management
- Google Docs
- Hiring
- Hiring Practices
- Incident Management
- Interpersonal Skills
- Interviewing
- Key Performance Indicators
- Leadership
- Management
- Mentoring
- Net Promoter Score
- Operational Efficiency
- Operational Excellence
- Operations Support
- Performance Metrics
- Problem Solving
- Process Improvement Projects
- Quality Assurance
- Root Cause Analysis
- Salesforce CRM Analytics
- Servant Leadership
- Service Levels
- Soft Skills
- Software as a Service (SaaS)
- Strategic Thinking
- Team Leadership
- Team Management
- Team Motivation
- Team Performance
- Teamwork
- Troubleshooting
- Verbal De-escalation
- Voice of the Customer
- Written Communication
Christopher Robles Summary
- Christopher Robles, based in Long Beach, CA, US, is currently a Billing Support Operations Manager at Rula. Christopher Robles brings experience from previous roles at Eventbrite. Christopher Robles holds a 2011 - 2014 BA in Applied Science in Interactive Audio @ SAE Expression College. With a robust skill set that includes Build Strong Relationships, CSAT, CX, Career Development, Coaching and more. Christopher Robles has 1 emails and 1 mobile phone numbers on RocketReach.
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