Christopher Prasad Email
Team Lead, Service Desk @ Ledcor
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Christopher Prasad Location
- Edmonton, AB, CA
Christopher Prasad Work
- Team Lead, Service Desk @ (January 2023 - Present)
- IT Manager @ (October 2021 - November 2022)
- IT Operations Manager @ (October 2019 - October 2021)
- Site Manager and Team Lead @ (July 2018 - October 2019)
- Assistant Manager, Service Delivery @ (October 2017 - July 2018)
Christopher Prasad Education
- NAIT (Northern Alberta Institute of Technology)
Computer Network Administration (Computer network administration)
Christopher Prasad Skills
- Active Directory
- Allyship
- Anti-Bullying
- BMC Remedy
- Blackberry Enterprise Server
- Business Analysis
- Business Process Improvement
- Call Centers
- Coaching
- Consulting
- Data Center
- Disaster Recovery
- Diversity & Inclusion
- Diversity, Equity, Inclusion and Belonging (DEIB)
- Employee Engagement
- Google Workplace
- HDI
- HDI Support Center Team Lead
- Help Desk Institute
- IT Management
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- ITIL v3 Foundations Certified
- Incident Management
- Inclusive Team Leadership
- Interviews
- Leadership
- Leadership Development
- Managed Services
- Management
- Microsoft Exchange
- Policy Development
- Process Improvement
- Service Delivery
- Service Desk
- Service-Level Agreements (SLA)
- Team Building
- Team Leadership
- Team Management
- Technical Leadership
- Technical Support
- Troubleshooting
- Vendor Management
- Windows
Christopher Prasad Summary
- Christopher Prasad, based in Edmonton, AB, CA, is currently a Team Lead, Service Desk at Ledcor. Christopher Prasad brings experience from previous roles at APOLLO Insurance, Coreio Inc., Long View Systems and CN. Christopher Prasad holds a Computer Network Administration in Computer network administration @ NAIT (Northern Alberta Institute of Technology). With a robust skill set that includes Active Directory, Allyship, Anti-Bullying, BMC Remedy, Blackberry Enterprise Server and more. Christopher Prasad has 1 emails on RocketReach.
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