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Christopher Pegg Location
Derby, GB
Christopher Pegg Work
2022 -now IT Service Desk Improvement Lead @
2021 -2022 Problem, Incident and Change Manager @
2014 -2021 Problem, Incident and Change Manager @
2013 -2014 Problem Manager @
2010 -2013 Global Analytics Specialist @
2004 -2010 Problem Manager @
Christopher Pegg Education
Derby College
Open Access (Sociology, Psychology, Mathematics, CLAIT)
1995-1997
Wilmorton College, Derby
Citi & Guilds NVQ level 2 (Bricklaying)
1990-1991
Village Community School
Christopher Pegg Skills
Technical Data Analysis
Technical Support
Technical Architecture
Predictive Analytics
Microsoft Excel
Microsoft Word
Microsoft Office 2007
Cognos
Bricklaying
Customer Service
Customer Satisfaction
Computer Hardware
Computer Repair
Computer Maintenance
Mobile Devices
Mobile Technology
Christian Ethics
Christian Theology
Christianity
DIY
Full UK Driving Licence
Technical Reports
ITIL Certified
ITIL v3 Foundations Certified
ITIL Process
ITIL Process Implementation
ITIL Service Strategy
Drums
Data Protection Act
Anti Money Laundering
Analytic Problem Solving
Root Cause Problem Solving
Problem Management
Logical Data Modeling
IT Operations
SOX Compliancy
Service Level Agreements
IT Infrastructure Management
Infrastructure Management
Business Analysis
IT Service Management
Change Management
ITIL
Analysis
PRINCE2
Incident Management
Process Improvement
Christopher Pegg Summary
Christopher Pegg, based in Derby, GB, is currently a IT Service Desk Improvement Lead at Tata Consultancy Services. Christopher Pegg brings experience from previous roles at Tata Consultancy Services, NCR Corporation, Computacenter and Citi. Christopher Pegg holds a 1995 - 1997 Open Access in Sociology, Psychology, Mathematics, CLAIT @ Derby College. With a robust skill set that includes Technical Data Analysis, Technical Support, Technical Architecture, Predictive Analytics, Microsoft Excel and more. Christopher Pegg has 1 emails on RocketReach.
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