Customer Relationship Manager @ (February 2025 - April 2026)
Director of Customer Experience @ (February 2020 - October 2023)
Director of Sales @ (February 2019 - February 2020)
Head of Account Management (Head of Wine Advisors) @ (June 2017 - February 2019)
Account Manager Team Lead (Wine Advisor Team Manager) @ (May 2015 - June 2017)
Account Manager (Wine Advisor) @ (August 2014 - May 2015)
Merchant @ (August 2013 - August 2014)
Crew Member @ (August 2008 - August 2013)
Christopher Palmer Skills
Account Management
B2C
Business Process Improvement
Business Strategy
Client Relations
Communication
Contact Centers
Contract Negotiation
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Support
DTC
Direct to Consumer Marketing
E-Commerce
Key Performance Indicators
Leadership
Management
Mentoring
Microsoft Excel
Microsoft Office
Project Management
Research Skills
Sales Processes
Sales Strategy
Sales Target Management
Service Delivery
Service Improvement
Social Media
Strategic Planning
Strategic Thinking
Strategy
Team Development
Team Leadership
Team Management
Teamwork
Training
Vendor Management
Christopher Palmer Summary
Christopher Palmer, based in California, United States, is currently a Founding Client Experience Manager at Sauron. Christopher Palmer brings experience from previous roles at Caravela Coffee and Naked Wines. With a robust skill set that includes Account Management, B2C, Business Process Improvement, Business Strategy, Client Relations and more. Christopher Palmer has 3 emails and 1 mobile phone numbers on RocketReach.
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