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Christopher Mourikis Location
New York, NY, US
Christopher Mourikis Work
Information Technology Service Delivery Manager @ (January 2026 - Present)
Head of Support and Global Platform Release Manager @ (February 2020 - June 2025)
Information Technology Support Manager @ (July 2003 - February 2020)
Christopher Mourikis Education
Bucknell University
Bachelor of Science (BS) (Business Administration and Management, General)
1994-1998
Christopher Mourikis Skills
Energetic Leadership
Process Design
Customer Escalation Management
Customer Experience
Training
Salesforce.com Administration
Process Improvement
Management
Microsoft Office
IT Management
Forecasting
Vendor Management
Product Development
Service Desk
Data Analysis
Technical Support
Marketing Strategy
Network Administration
CRM
Project Management
Security
Information Technology
IT Operations
System Administration
IT Recruitment
ITIL
Procurement
Active Directory
Salesforce.com
iOS
Leadership
Customer Service
Team Leadership
Cross-functional Team Leadership
Customer Support
Problem Solving
Staff Development
Team Building
Team Management
Technical Leadership
Help Desk Implementation
IT Operations Management
Energetic Leader
Executive Support
IT Procurement
IT Service Delivery
Networking
White Glove
Operations Management
Customer Relationship Management (CRM)
Incident Management
Technical Service Delivery
Analytical Skills
Ashby
Business Administration
Communication
Contact Centers
Cross-team Collaboration
Cross-team Communication
Customer Communication
Customer Engagement
Customer Experience Management
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Success
Decision-Making
Engineering Support
Halo
Help Desk Support
Key Performance Indicators
Operational Excellence
Operations
Performance Metrics
Release Management
Service-Level Agreements (SLA)
Software Implementation
Software as a Service (SaaS)
Strategic Thinking
Team Performance
Troubleshooting
Turn Around Management
Christopher Mourikis Summary
Christopher Mourikis, based in New York, NY, US, is currently a Information Technology Service Delivery Manager at Black Mountain Dynamics. Christopher Mourikis brings experience from previous roles at Sitetracker and Conair Corporation. Christopher Mourikis holds a 1994 - 1998 Bachelor of Science (BS) in Business Administration and Management, General @ Bucknell University. With a robust skill set that includes Energetic Leadership, Process Design, Customer Escalation Management, Customer Experience, Training and more. Christopher Mourikis has 2 emails and 5 mobile phone numbers on RocketReach.
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