Christopher McKay Email & Phone Number
National Customer Experience Manager @ Apex Service Partners
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Christopher McKay Location
- Atlanta, GA, US
Christopher McKay Work
- 2025 -now National Customer Experience Manager @
- 2024 -2025 Regional Director of Call Centers @
- 2023 -2024 Director of Call Center Operations @
- 2021 -2022 Director of Customer Success @
- 2019 -2021 Service Delivery Executive - Call Center Operations @
- 2018 -2019 Vice President, Global Services @
- 2014 -2018 Director, Customer Success @
- 2012 -2014 Director, Customer Care and Billing @ Aereo
- 2010 -2012 Director Of Customer Service @
- 2009 -2010 Head of Customer Service @ Snackable Media
- 2007 -2009 Senior Manager @
- 2007 -2007 Assistant General Manager @
- 2006 -2006 Senior Operations Manager @
Christopher McKay Education
- Nyack College
Master’s Degree (Divinity/Ministry)
2016-2019 - Hofstra University
BBA (Marketing)
1998-2004 - Portledge School
Christopher McKay Skills
- Request for Proposal (RFP)
- Contact Center as a Service (CCaaS)
- Team Leadership
- Team Building
- Client Relations
- Sales
- Service Delivery
- Customer Support
- Customer Loyalty
- CRM
- Vendor Management
- Leadership
- Start-ups
- Call Centers
- Process Improvement
- Analytics
- Outsourcing
- Strategy
- Customer Satisfaction
- Call Center
- Customer Retention
- Customer Experience
- Forecasting
- Marketing
- Project Management
- Six Sigma
- Account Management
- Customer Acquisition
- Program Management
- Analysis
- Project Planning
- Telecommunications
- P&L Management
- Product Management
- Social Media
- Strategic Planning
- Budgets
- Financial Services
- Customer Relations
- Project Implementation
- Salesforce.com
- SQL
- Tableau
- Management
- Customer Service
- Training
- Team Management
- Strategic Partnerships
- Coaching
- Software as a Service (SaaS)
- Change Management
- Microsoft Excel
- Start Ups
- IVR
- Mobile Devices
- CRM software
- Software Documentation
- Public Speaking
- Contact Center Management
- Profit and Loss Management
- BPO
- jQuery
- Television
- Cross Functional Team Leadership
- Software As A Service Saas
- Microsoft Office
- Software as a Service
Christopher McKay Summary
- Christopher McKay, based in Atlanta, GA, US, is currently a National Customer Experience Manager at Apex Service Partners. Christopher McKay brings experience from previous roles at Apex Service Partners, Tyler New Media and Insight Global. Christopher McKay holds a 2016 - 2019 Master’s Degree in Divinity/Ministry @ Nyack College. With a robust skill set that includes Request for Proposal (RFP), Contact Center as a Service (CCaaS), Team Leadership, Team Building, Client Relations and more. Christopher McKay has 4 emails and 3 mobile phone numbers on RocketReach.
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Top Apex Service Partners Employees
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Mike Feczko
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Dan L.
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Clifford Walker
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Ben Wackerlin
Market President
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Oli Garstin
Senior Vice President, The West
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Bryan Vavruska
President, Midwest Region
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Mykola Petrenko
Chief People Officer
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Nathan Sable
President - Central Sounthern Virginia
Richmond, VA, US
Marker Anderson
President, Northern California
California, United States
Brad Schwartz
President Southeast Region
Florida, United States
Kelly Galloway
Chief Accounting Officer
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Dan Bronson
Chief Financial Officer
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Jon Simmons
President, New York Metro
New York, NY, US
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