Christopher McKay Email & Phone Number
National Customer Experience Manager @ Apex Service Partners
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Christopher McKay Location
- Atlanta, GA, US
Christopher McKay Work
- National Customer Experience Manager @ (January 2025 - Present)
- Regional Director of Call Centers @ (May 2024 - January 2025)
- Director of Call Center Operations @ (April 2023 - June 2024)
- Principal @ (March 2010 - Present)
- Director of Customer Success @ (June 2021 - October 2022)
- Service Delivery Executive - Call Center Operations @ (July 2019 - May 2021)
- Vice President, Global Services @ (April 2018 - April 2019)
- Director, Customer Success @ (June 2014 - April 2018)
- Director, Customer Care and Billing @ Aereo (January 2012 - May 2014)
- Director Of Customer Service @ (December 2010 - January 2012)
- Head of Customer Service @ Snackable Media (June 2009 - December 2010)
- Senior Manager @ (July 2007 - February 2009)
- Assistant General Manager @ (January 2007 - July 2007)
- Senior Operations Manager @ (April 2006 - December 2006)
- Client Service Manager @ (November 2000 - April 2006)
Christopher McKay Education
- Alliance University
Master’s Degree (Divinity/Ministry)
2016-2019 - Hofstra University
BBA (Marketing)
1998-2004 - Choate Rosemary Hall
- Portledge School
Christopher McKay Skills
- Request for Proposal (RFP)
- Contact Center as a Service (CCaaS)
- Team Leadership
- Team Building
- Client Relations
- Sales
- Service Delivery
- Customer Support
- Customer Loyalty
- CRM
- Vendor Management
- Leadership
- Start-ups
- Call Centers
- Process Improvement
- Analytics
- Outsourcing
- Strategy
- Customer Satisfaction
- Call Center
- Customer Retention
- Customer Experience
- Forecasting
- Marketing
- Project Management
- Six Sigma
- Account Management
- Customer Acquisition
- Program Management
- Analysis
- Project Planning
- Telecommunications
- P&L Management
- Product Management
- Social Media
- Strategic Planning
- Budgets
- Financial Services
- Customer Relations
- Project Implementation
- Salesforce.com
- SQL
- Tableau
- Management
- Customer Service
- Training
- Team Management
- Strategic Partnerships
- Coaching
- Software as a Service (SaaS)
- Change Management
- Microsoft Excel
- Start Ups
- IVR
- Mobile Devices
- CRM software
- Software Documentation
- Public Speaking
- Contact Center Management
- Profit and Loss Management
- BPO
- jQuery
- Television
- Cross Functional Team Leadership
- Software As A Service Saas
- Microsoft Office
- Software as a Service
Christopher McKay Summary
- Christopher McKay, based in Atlanta, GA, US, is currently a National Customer Experience Manager at Apex Service Partners. Christopher McKay brings experience from previous roles at Apex Service Partners, Kind Consultants and Tyler New Media. Christopher McKay holds a 2016 - 2019 Master’s Degree in Divinity/Ministry @ Alliance University. With a robust skill set that includes Request for Proposal (RFP), Contact Center as a Service (CCaaS), Team Leadership, Team Building, Client Relations and more. Christopher McKay has 4 emails and 3 mobile phone numbers on RocketReach.
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Top Apex Service Partners Employees
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Jack Fiscus
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Clifford Walker
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Ben Wackerlin
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Oli Garstin
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Bryan Vavruska
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Vicky Yin
VP of Finance
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Mykola Petrenko
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Nathan Sable
President - Central Sounthern Virginia
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Marker Anderson
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Brad Schwartz
President Southeast Region
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Kelly Galloway
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Dan Bronson
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Jon Simmons
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