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Christopher Lo Location
California, United States
Christopher Lo Work
Principal Support Account Manager @ (March 2024 - Present)
Sr. Support Account Manager @ (January 2021 - March 2023)
Account Escalation Engineer @ (January 2019 - December 2021)
Staff Technical Support Engineer @ (January 2017 - December 2019)
Senior Technical Support Engineer @ (January 2016 - December 2017)
Technical Support Engineer @ (June 2014 - January 2016)
Application Support Engineer @ (November 2012 - May 2014)
Intern @ Cheap Squad, LLC (October 2012 - June 2013)
Community Volunteer @ (June 2012 - June 2013)
Dispatch Specialist and Intervention Specialist at Novartis Pharmaceuticals @ (December 2010 - November 2012)
Infrastructure Operations Specialist at Marvell Semiconductor @ (March 2010 - November 2010)
Christopher Lo Education
San José State University
Bachelor of Science (BS) (Management Information Systems, General)
2007-2013
San Jose State University Department of MIS
Bachelor's Degree
Christopher Lo Skills
Customer Service
Troubleshooting
SaaS
ITIL
Windows
technical skills
Change Management
Visual Basic
SQL
Analytical Abilities
Reliability
HTML
Visio
Linux
CSS
Microsoft Excel
Data Recovery
Customer Satisfaction
Data Backup Solutions
Disaster Recovery
Technical Support
Customer Support
MS Office Suite
Detail Oriented
Flexibility/Adaptability
Effective Communicator (oral and written)
Innovative Problem Solver
Microsoft Access 2010
Computer Repair
Outlook
HTML 5
Salesforce.com
Access
Microsoft Office
Security
Training
Windows 7
Networking
Cloud Computing
Data Analysis
System Administration
Innovative Problem
Effective Communicator
Effective Communicator Oral and Written
Christopher Lo Summary
Christopher Lo, based in California, United States, is currently a Principal Support Account Manager at ServiceNow. Christopher Lo brings experience from previous roles at ServiceNow and ServiceNow – The Enterprise Cloud Company. Christopher Lo holds a 2007 - 2013 Bachelor of Science (BS) in Management Information Systems, General @ San José State University. With a robust skill set that includes Customer Service, Troubleshooting, SaaS, ITIL, Windows and more. Christopher Lo has 4 emails and 2 mobile phone numbers on RocketReach.
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