Christopher Lamerson Email & Phone Number
Field Services Engineer @ BD
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Christopher Lamerson Location
- Saint Petersburg, FL, US
Christopher Lamerson Work
- Field Services Engineer @ (October 2026 - Present)
- Forensic Engineer @ (October 2023 - October 2026)
- Field Service Engineer II @ (October 2020 - October 2023)
- Customer Support Lead - Residential Tech Support @ (June 2017 - October 2020)
- Help Desk - Business Tech Support @ (June 2016 - June 2017)
- Help Desk Tier II - Residential Tech Support @ (June 2015 - June 2016)
- Bing Ads Support Technician @ (July 2014 - June 2015)
- Network Operations Center Technician @ (September 2013 - July 2014)
- Field Support Technician @ (June 2012 - September 2013)
- Field Service Technician @ (August 2011 - June 2012)
- Help Desk Technician - Desktop and Laptop Support @ (September 2010 - August 2011)
- Biomedical Field Technician @ (April 2007 - September 2010)
Christopher Lamerson Education
- University of Phoenix
Bachelor's Degree (Bachelor of Science in Administration)
2011-2014 - Remington College
Associate's Degree (Computer Systems Networking and Telecommunications)
2006-2008
Christopher Lamerson Skills
- ATM & Kiosk Field Support
- Ad Performance Troubleshooting
- Biomedical Equipment Servicing
- Break/Fix Diagnostics
- CRM System Usage
- Campaign Optimization
- Connectivity Issue Resolution
- Data Center Hardware Replacement
- Deployment Logistics Coordination
- Electro-Mechanical System Diagnostics
- Enterprise Client Support
- Equipment Repair & Calibration
- Escalation Ownership (Technical/Billing)
- Fiber & Ethernet Troubleshooting
- Field Service Operations
- Field Service Reporting
- Firmware Upgrade Execution
- Firmware-Level System Verification
- Hardware Component Replacement
- Hardware Troubleshooting
- Hyper-V Environment Support
- Incident Response Coordination
- Incident Tracking & Resolution
- Infrastructure Monitoring (24/7)
- Installation SLA Compliance
- KPI Coaching & Performance Improvement
- KVM / Remote Console Management (Vertiv)
- Keyword Targeting Strategy
- Multi-Site Hardware Deployment
- Network Device Troubleshooting (Routers/Switches)
- Onsite Enterprise Support
- POS System Installation
- Paid Search (PPC) Support
- Parts Dispatch Coordination
- Parts Inventory Management
- Post-Install System Validation
- Preventative Maintenance Scheduling
- Provisioning & Activation Troubleshooting
- QA Monitoring & Quality Control
- Regulatory Compliance (Healthcare)
- Remote Desktop/Laptop Troubleshooting
- Remote Diagnostic Tool Usage
- Residential Service Diagnostics
- Root Cause Investigation
- SLA Performance Management (95%+)
- Safety Protocol Adherence
- Search Engine Marketing (SEM) Support
- Service Call Prioritization
- Service Restoration Coordination
- System Alert Analysis
- System Imaging & Deployment
- Technical Escalation Documentation
- Technical Team Leadership
- Ticket Lifecycle Management
- Tier II/III Field Escalation Handling
- Tier II/III Technical Support
- Training Program Development
- VPN Connectivity Support
- VoIP Systems Support
- Windows System Imaging & Deployment
- Leadership
- Solution Selling
- Self Management
- Team Building
- Remote Troubleshooting
- Multi Tasking
- Visual Studio
- Networking
- Microsoft SQL Server
- Troubleshooting
- Team Leadership
- Invoice Processing
- Strategic Planning
- Solution Implementation
- Call Logging
- Microsoft Office
- Java
- Program Management
- Training
- Customer Service
- Technical Support
- Management
- Problem Solving
- Field Service
- Call Centers
- People Skills
- Microsoft Suites
- Payroll
- Creative Problem Solving
- IT Solutions
Christopher Lamerson Summary
- Christopher Lamerson, based in Saint Petersburg, FL, US, is currently a Field Services Engineer at BD. Christopher Lamerson brings experience from previous roles at Forensic Technology, a LeadsOnline Company, NCR Corporation and Charter Communications. Christopher Lamerson holds a 2011 - 2014 Bachelor's Degree in Bachelor of Science in Administration @ University of Phoenix. With a robust skill set that includes ATM & Kiosk Field Support, Ad Performance Troubleshooting, Biomedical Equipment Servicing, Break/Fix Diagnostics, CRM System Usage and more. Christopher Lamerson has 3 emails and 1 mobile phone numbers on RocketReach.
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