Network Support Specialist @ (December 2009 - January 2021)
Network Support Specialist @ (August 2005 - October 2009)
Christopher Ivy Education
Arkansas State University
Bachelor of Science (BS) (Management Information Systems)
1997-2001
Christopher Ivy Skills
Active Directory
Adaptability & Prioritization
Agile Methodologies
Attention to Detail
Blackbaud
Budget Oversight
Certified In Cyber Security
Cisco AnyConnect VPN
Cisco Meraki
CompTIA Network+
Computer Hardware Troubleshooting
Customer Service
Cyberark
Cybersecurity
Documentation
ISC2 Certified In Cybersecurity
IT Infrastructure Management
Incident Handling
Incident Investigation
Incident Response
Jira
Jira Ticketing System
Mac OS
Microsoft 365
Microsoft Azure
Microsoft Certified Professional
Microsoft Intune
Microsoft Office
Multi-factor Authentication
Network Troubleshooting
Office 365
Office 365 Administration
Okta Administration
Problem Solving
Project Management
Resource Allocation
Risk Management
SAFe 5 Scrum Master
Servant Leadership
Software Troubleshooting
Stakeholder Communication
Technical Documentation
Technical Troubleshooting
Timeline Development
Windows 10
Windows Server
Windows System Administration
Internet Explorer
IBM Mainframe
Avaya Communication
Windows 8
Adobe Acrobat
Patch Panels
Symantec Antivirus
Lync
Microsoft Exchange
English
Lexmark Printers
Eras
Dell PowerEdge Servers
Dell Switches
Avaya IP Telephony
Symantec Endpoint Protection
iPhone Support
Konica
Dell Computers
At&T Connect
Notary Public
Enterprise Etime
CompTIA A+
Symantec Endpoint
Malwarebytes
SnagIt
Network Administration
Windows 7
Tape Backup
VPN
Cisco Routers
Microsoft Certified
Avaya Communication Manager
Java Enterprise Edition
Remote Desktop
Symantec Backup
Christopher Ivy Summary
Christopher Ivy, based in West Memphis, AR, US, is currently a Senior Analyst - Desktop at St. Jude Children's Research Hospital - ALSAC. Christopher Ivy brings experience from previous roles at Stratas Foods and Hutchison School. Christopher Ivy holds a 1997 - 2001 Bachelor of Science (BS) in Management Information Systems @ Arkansas State University. With a robust skill set that includes Active Directory, Adaptability & Prioritization, Agile Methodologies, Attention to Detail, Blackbaud and more. Christopher Ivy has 2 emails and 1 mobile phone numbers on RocketReach.
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