Christopher Hudson Email & Phone Number
Operations Manager @ Movate
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Christopher Hudson Location
- Waco, TX, US
Christopher Hudson Work
- 2025 -now Operations Manager @
- 2022 -2023 North American and Latin American Director of Quality and Customer Experience @
- 2021 -2022 Operations Manager @
- 2020 -2021 Executive Operating Director - Contact Center Operations @
- 2016 -2019 Director Of Customer Service Operations @
- 2015 -2016 Client Experience Developer- Contract @
- 2012 -2015 Customer Service,Collections Sr. Manager @
- 2010 -2012 Customer Service and Collections Contact Center Team Manager @
- 2007 -2010 Quality Assurance and Compliance Manager @
- 2000 -2007 Teller, Consumer Bank, Service Manager (Phone Bank) @
Christopher Hudson Education
- Allied American University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2008-2012
Christopher Hudson Skills
- Service of Process
- Presentations
- Record Of Success
- Staffing Plans
- Debtors
- Business Continuity
- Technology Implementation
- Quality Assurance Standards
- Strategy Implementation
- Financial Education
- Clear Vision
- Campaigns
- Workforce Optimization (WFO)
- Digital Channels
- Healthcare Industry
- Data Analytics
- Global Teams
- Decision-Making
- Build Strong Relationships
- Service Levels
- Resolving Issues
- TCPA
- Collection Strategy
- Complaint Management
- Performance Monitoring
- Management Review
- Emerging Trends
- Public Speaking
- Business Reviews
- Cost Control
- International Travel
- Outbound Sales
- Inbound Sales
- Reservations
- Service Standards
- IT Escalation
- Team Performance
- Identifying Trends
- Resource Planning
- Infor Enterprise Resource Planning (ERP)
- Business Relationship Management
- Business Growth
- Strategy
- Sales Management
- Resource Allocation
- Key Metrics
- Daily Reports
- Analytical Skills
- Marketing
- People Development
- Organizational Alignment
- Contact Center as a Service (CCaaS)
- Contact Center Strategy
- Customer Experience
- Management
- Call Centers
- Leadership
- Process Improvement
- Banking
- Collections
- Operations Management
- Project Management
- Customer Retention
- Sales
- Business Process Improvement
- Financial Services
- Vendor Management
- Outsourcing
- Customer Satisfaction
- Contact Centers
- CRM
- VoIP
- Telephony
- Strategic Planning
- Microsoft Excel
- Customer Service
- Team Leadership
- Training
- Coaching
- Negotiation
- Team Building
- Time Management
- Strategic Leadership
- Team Management
- Creative Problem Solving
- FDCPA
- Debt Management
- Mortgage Servicing
- Debt Settlement
- Third Party Collections
- Strategic Initiatives
- Multi Tasking
- Business Process Outsourcing (BPO)
- Call Center Development
- Contact Center Operations
- Microsoft Office
- Operational Efficiency
- Customer-focused Service
- Operating Budgets
- Credit Cards
- Credit Risk
- Loans
- HIPAA
- Compliance
- Payments
- Financial Risk
- Production Managment
- Checks
- FCRA
- Finance
- E Commerce
Christopher Hudson Summary
- Christopher Hudson, based in Waco, TX, US, is currently a Operations Manager at Movate. Christopher Hudson brings experience from previous roles at Support Services Group, Market Approach Consulting and Quest Resource Management Group. Christopher Hudson holds a 2008 - 2012 Bachelor of Business Administration - BBA in Business Administration and Management, General @ Allied American University. With a robust skill set that includes Service of Process, Presentations, Record Of Success, Staffing Plans, Debtors and more. Christopher Hudson has 1 emails and 1 mobile phone numbers on RocketReach.
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