Christopher Fiol Email
Senior Vice President - EMEA Head of Transfer Agency Enterprise Contact Centre (ECC) @ BNY
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Christopher Fiol Location
- Liverpool, GB
Christopher Fiol Work
- Senior Vice President - EMEA Head of Transfer Agency Enterprise Contact Centre (ECC) @ (August 2025 - Present)
- Vice President 2 - EMEA Core Client Implementations - Asset Servicing Client Experience @ (February 2024 - August 2025)
- Vice President - Pershing EMEA Client Onboarding Manager @ (October 2021 - February 2024)
- Vice President - Pershing EMEA Client Onboarding Lead @ (March 2019 - October 2021)
- Senior Associate - Pershing EMEA Client Onboarding Implementation Lead @ (August 2017 - February 2019)
- Global Trade Repository Implementation Team Manager @ (February 2015 - August 2017)
- Avox Team Manager @ (July 2014 - February 2015)
- Avox Data Analyst @ (July 2012 - July 2014)
- Cover Supervisor @ (July 2012 - July 2013)
- NVQ Assessor and Store Manager @ St. Christopher's School (January 2012 - August 2012)
- Avox Data Analyst @ (June 2011 - January 2012)
- Store Manager @ (April 2011 - June 2011)
- Special Enumerator @ (January 2011 - April 2011)
- Security Officer @ (February 2010 - October 2010)
- Store Manager @ (September 2009 - February 2010)
- Till and Cash Office Manager @ Booker Wholesale Foods Ltd. (February 2008 - September 2009)
- Sales Assistant and Supervisor and Deputy Manager and Store Manager @ GAME (October 2004 - February 2008)
Christopher Fiol Education
- Wrexham University
Master of Business Administration - MBA
2025-2027 - Wrexham University
Bachelor of Arts (BA) (Creative Lens Media)
2011 - University of Worcester
Higher National Diploma (HND) (Film Making)
2006
Christopher Fiol Skills
- Banking
- Budgeting
- Build Strong Relationships
- Business Acumen
- Business Analysis
- Business Development
- Business Planning
- Change Management
- Coaching
- Communication
- Computer Ethics
- Culture Change
- Customer Escalation Management
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer-Focused Service
- Data Analysis
- Data Entry
- Delegation
- Dispute Resolution
- Equality & Diversity
- Executive Projects
- Facilitation
- Finance
- Financial Operations
- Financial Services
- Generative AI
- Leadership
- Leadership Development
- Management
- Mentoring
- Microsoft 365
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Optimising
- Organization Skills
- Performance Improvement
- Performance Management
- Problem Solving
- Professional Skills
- Programmes
- Project Delivery
- Project Implementation
- Project Management
- Quality Management
- Report Preparation
- Responsible AI
- Reverse Mentoring
- Risk Management
- Salesforce.com
- Smartsheet
- Solution Implementation
- Staff Development
- Staff Management
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Leadership
- Team Management
- Teamwork
- Technical Solution Design
- Transparency
- User Acceptance Testing
- Digital Photography
- Film Editing
- Creative Direction
- Script-writing
- Volunteer Management
- Teaching
- Special Education
- Script Writing
Christopher Fiol Summary
- Christopher Fiol, based in Liverpool, GB, is currently a Senior Vice President - EMEA Head of Transfer Agency Enterprise Contact Centre (ECC) at BNY. Christopher Fiol brings experience from previous roles at BNY. Christopher Fiol holds a 2025 - 2027 Master of Business Administration - MBA @ Wrexham University. With a robust skill set that includes Banking, Budgeting, Build Strong Relationships, Business Acumen, Business Analysis and more. Christopher Fiol has 2 emails on RocketReach.
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