Senior Operations Manager, Dispatch Contact Center @ (August 2014 - March 2022)
Northeast Regional Operations Manager @ (June 2007 - August 2014)
Christopher Cioffi Education
Community College of Rhode Island
(Business Administration and Management, General)
Christopher Cioffi Skills
Call Center
Leadership
Call Centers
Microsoft Excel
Telecommunications
VoIP
Workforce Management
Technical Support
Strategic Planning
Broadband
Team Building
Vendor Management
Management
Project Planning
Process Improvement
Time Management
Customer Experience
Training
Employee Training
Quality Assurance
Customer Service
Cross-functional Team Leadership
Troubleshooting
Contact Centers
Cross Functional Team Leadership
Business Process Improvement
Christopher Cioffi Summary
Christopher Cioffi, based in Westerly, RI, US, is currently a VP of Operations at ITG Communications, LLC. Christopher Cioffi brings experience from previous roles at Cox Communications and Cox Communication. Christopher Cioffi holds a Community College of Rhode Island. With a robust skill set that includes Call Center, Leadership, Call Centers, Microsoft Excel, Telecommunications and more. Christopher Cioffi has 2 emails and 3 mobile phone numbers on RocketReach.
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