Christopher Chen's Location
Toronto, ON, CA
Christopher Chen's Work
- Director of Service Design and Process Development @ The Herjavec Group
- Technical Lead Manager @ The Herjavec Group
- Technical Account Manager @ The Herjavec Group
- Team Lead - Service Design and Process Development @ Sentry Metrics
- Reporting Consultant @ Sentry Metrics
- Enterprise Problem Manager and Process Improvement @ CIBC
- Data Analyst and Report Writer - Center for Service Excellence @ CIBC
- Data Analyst and Incident Manager and IT Training Consultant @ CIBC
- IT Software Instructor and Telephone Support Technician @ CIBC
- Corporate Software Trainer - PBSC Computer Training Division Toronto, Ontario @ IBM
Christopher Chen's Education
- ITIL Certification
(ITIL Foundation Certificate Training ITIL Practitioner : Combined Change Configuration and Release M)
2006 - 2007 - PBSC Computer Training
(Internal Accreditation)
1997 - 1999 - West Hill Collegiate
OAC
1984 - 1989
Christopher Chen's Skills
- ITIL
- Information Security Management
- IT Operations
- IT Management
- Incident Management
- Problem Management
- Problem Analysis
- Collaborative Problem Solving
- Change Management
- Disaster Recovery
Christopher Chen's Summary
Christopher Chen, based in Toronto, ON, CA, is currently a Director of Service Design and Process Development at Herjavec Group, bringing experience from previous roles at Herjavec Group and Sentry Metrics. Christopher Chen holds a 2006 - 2007 ITIL Certification. With a robust skill set that includes ITIL, Information Security Management, IT Operations, IT Management, Incident Management and more, Christopher Chen contributes valuable insights to the industry. Christopher Chen has 1 email on RocketReach.
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