Christopher Cardenas Email & Phone Number
Vice President, Customer Experience @ WM Universal Solutions India
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Christopher Cardenas Location
- Houston, TX, US
Christopher Cardenas Work
- Vice President, Customer Experience @ (August 2025 - Present)
- Senior Vice President, Customer Services and Experience @ (October 2023 - August 2025)
- Vice President Customer Services and HomeSmart @ (January 2019 - October 2023)
- Vice President, Customer Services @ (October 2014 - December 2018)
- Vice President, Customer Service Operations @ Time Warner Cable Business Class (June 2012 - October 2014)
- Director, Customer Service @ (January 2011 - June 2012)
- Director, Customer Service Operations @ (September 2007 - April 2010)
- Sr. Manager, Business Customer Support @ (February 2001 - September 2007)
Christopher Cardenas Education
- Webster University
Master of Business Administration (MBA) (Finance, General)
- Texas Lutheran University
Bachelor of Business Administration (BBA) (Finance, General)
Christopher Cardenas Skills
- Call Center
- Forecasting
- Customer Experience
- Budgeting
- Customer Service
- Business Analysis
- Competitive Analysis
- Speech Analytics
- Workforce Planning
- Board of Directors Presentations
- Wireless
- Vendor Management
- Business Intelligence
- Compensation Structure Design
- Key Performance Indicators
- Sales Management
- Customer Retention
- Change Management
- Multi-Site Operations
- Mergers
- Acquisitions
- Incentive Programs
- Call Centers
- Budgets
- Mergers & Acquisitions
- Compensation Structures
- Leadership
- Call Center Development
- Cross-functional Team Leadership
- Sales Operations
- Telecommunications
- Performance Management
- Process Improvement
- Customer Satisfaction
- Workforce Management
- Team Leadership
- Management
- Program Management
- P&L Management
- Contract Negotiation
- Analysis
- Cross Functional Team Leadership
- Finance
- Mergers and Acquisitions
- Multi Site Operations
- Microsoft Office
- Project Planning
- Project Management
Christopher Cardenas Summary
- Christopher Cardenas, based in Houston, TX, US, is currently a Vice President, Customer Experience at WM. Christopher Cardenas brings experience from previous roles at Avangrid, Xcel Energy, PPL Electric Utilities and Time Warner Cable Business Class. Christopher Cardenas holds a Master of Business Administration (MBA) in Finance, General @ Webster University. With a robust skill set that includes Call Center, Forecasting, Customer Experience, Budgeting, Customer Service and more. Christopher Cardenas has 2 emails and 4 mobile phone numbers on RocketReach.
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