Christopher Burch Email & Phone Number
Manager, Contact Center Voice of Customer @ The Home Depot
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Christopher Burch Location
- Atlanta, GA, US
Christopher Burch Work
- Manager, Contact Center Voice of Customer @ (July 2016 - Present)
- Senior Business Analyst, Voice of the Customer - Analytics, Travel and Liesure Services @ (March 2014 - July 2016)
- Analyst - Voice of Customer - Quality Management, Consumer Travel @ (July 2012 - March 2013)
- Project Analyst - Centurion Relationship Specialist Team @ (December 2009 - July 2012)
- Manager, Sales Contact Center @ (June 2007 - October 2008)
- Production Research Specialist @ (December 2005 - June 2007)
- Technical Credit Analyst, Private Credit Team @ (December 2003 - December 2005)
- General Manager @ (June 2002 - November 2003)
- Store Manager, Waldenbooks, Borders Group Inc. @ (June 1999 - June 2002)
Christopher Burch Education
- Florida State University - Herbert Wertheim College of Business
BS (Business Administration)
2005-2007
Christopher Burch Skills
- Call Center
- Process Improvement
- Customer Satisfaction
- Customer Service
- Performance Management
- Coaching
- Financial Analysis
- Strategic Planning
- Microsoft Excel
- Data Analysis
- Staff Management
- Leadership Development
- Project Management
- Staff Development
- Management
- Training
- Business Process Improvement
- Analysis
- Leadership
- Negotiation
- Retail
- Human Resources
- Marketing
- Sales
- Business Analysis
- Team Leadership
- Customer Experience
- Operations Management
- Customer Retention
- CRM
- Strategy
- Team Management
- Vendor Management
- Call Centers
- Analytics
- Business Process
Christopher Burch Summary
- Christopher Burch, based in Atlanta, GA, US, is currently a Manager, Contact Center Voice of Customer at The Home Depot. Christopher Burch brings experience from previous roles at American Express and Sallie Mae. Christopher Burch holds a 2005 - 2007 BS in Business Administration @ Florida State University - Herbert Wertheim College of Business. With a robust skill set that includes Call Center, Process Improvement, Customer Satisfaction, Customer Service, Performance Management and more. Christopher Burch has 3 emails and 2 mobile phone numbers on RocketReach.
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