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Christine Tocci Location
Chelmsford, MA, US
Christine Tocci Work
Call Center Analytics and Gamification Specialist @ (April 2017 - Present)
Call Center Specialist @ (January 2017 - Present)
Customer Service @ (May 2016 - March 2017)
Member Service Representative (January 2015 - January 2017)
Corporate Product Manager (January 2014 - January 2015)
Corporate Product Manager @ (September 2014 - July 2015)
Sr. Care Sales Manager - Northeast Division @ (July 2007 - July 2014)
Retention Manager @ (January 2007 - January 2014)
Care Sales Site Specialist @ (September 1995 - July 2007)
Christine Tocci Education
Mount Wachusett Community College 1990-1992
Mount Wachusett Community College
Associate's Degree (Liberal Arts and Sciences/Liberal Studies)
Christine Tocci Skills
Broadband
Sales Operations
Call Center
Customer Retention
Telecommunications
Customer Experience
Workforce Management
Cross-functional Team Leadership
Customer Satisfaction
Telephony
Wireless
Direct Sales
Salesforce.com
Cold Calling
VoIP
Account Management
Call Centers
Avaya
Vendor Management
Leadership
Program Management
Contact Centers
Christine Tocci Summary
Christine Tocci, based in Chelmsford, MA, US, is currently a Call Center Analytics and Gamification Specialist at The CCS Companies. Christine Tocci holds a 1990 - 1992 Mount Wachusett Community College. With a robust skill set that includes Broadband, Sales Operations, Call Center, Customer Retention, Telecommunications and more. Christine Tocci has 2 emails and 2 mobile phone numbers on RocketReach.
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