Christiane Plaum's Location
North Rhine-Westphalia, Germany
Christiane Plaum's Work
- Project Manager @ Hochschulbibliothekszentrum NRW (hbz)
- Senior Liaison Officer @ Mercedes-Benz Customer Assistance Center Maastricht NV
- Manager Market Operations Customer Service DACH, Escalation and Loyalty, DFA @ Mercedes-Benz Customer Assistance Center Maastricht NV
- Service Account Manager @ Mercedes-Benz Customer Assistance Center Maastricht NV
- Job Rotation @ Beijing Mercedes-Benz Sales Service
- Operations Manager Customer Care for the Daimler Board of Management @ Mercedes-Benz Customer Assistance Center Maastricht NV
- Operations Manager Customer Service DACH @ Mercedes-Benz Customer Assistance Center Maastricht NV
- Deputy Manager to OM Customer Service @ Mercedes-Benz Customer Assistance Center Maastricht NV
Christiane Plaum's Education
- Business Summer School Bertelsmann Stiftung
(Leadership in times of crisis)
2008 - 2008 - RWTH Aachen
Master of Arts (M.A.) (Romance Languages, Literatures, and Linguistics)
- Geschwister-Scholl-Gymnasium
Christiane Plaum's Skills
- Automotive
- Customer Satisfaction
- Customer Retention
- Sales Management
- B2B
- Automotive Aftermarket
- Automobile
- Vehicles
- Operations Management
- Change Management
Christiane Plaum's Summary
Christiane Plaum, based in North Rhine-Westphalia, Germany, is currently a Project Manager at Hochschulbibliothekszentrum NRW (hbz), bringing experience from previous roles at Mercedes-Benz Customer Assistance Center Maastricht NV, Mercedes-Benz Customer Assistance Center Maastricht N.V. and Beijing Mercedes-Benz Sales Service Co. Ltd.. Christiane Plaum holds a 2008 - 2008 Business Summer School Bertelsmann Stiftung. With a robust skill set that includes Automotive, Customer Satisfaction, Customer Retention, Sales Management, B2B and more, Christiane Plaum contributes valuable insights to the industry. Christiane Plaum has 1 email on RocketReach.
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Christiane Plaum
Project Manager at Hochschulbibliothekszentrum NRW (hbz)
North Rhine-Westphalia, Germany1
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