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Chris Yuan Location
Los Gatos, CA, US
Chris Yuan Work
Contact Center Engineer @ (January 2013 - Present)
Sr. Contact Center Engineer @ (August 2010 - December 2012)
Sr.Development Manager @ (July 2006 - May 2010)
Sr. Software Engineer and Manager @ (March 1992 - July 2006)
Chris Yuan Education
San José State University
B.S. (Computer Science Engieering)
Chris Yuan Skills
ACD
Agile Methodologies
C++
CRM
CTI
Call Center
Call Center Administration
Call Center Architecture
Call Center Development
Call Centers
ColdFusion
Computer Science
Data Center
Databases
IT Management
IVR
Java
LDAP
Linux
Mac
Network Engineering
RTP
SDLC
SIP
SNMP
SOAP
SQL
Shell Scripting
Software Development
Speech Recognition
TCP/IP
TTS
User Interface Design
VoIP
WSDL
Web Development
Windows
Workforce Management
iPhone
Customer Interaction
Platform
Software
SAN
Chris Yuan Summary
Chris Yuan, based in Los Gatos, CA, US, is currently a Contact Center Engineer at Google. Chris Yuan brings experience from previous roles at Intuit Inc, Convergys/Intervoice and Intervoice/S1/Edify. Chris Yuan holds a B.S. in Computer Science Engieering @ San José State University. With a robust skill set that includes ACD, Agile Methodologies, C++, CRM, CTI and more. Chris Yuan has 5 emails and 2 mobile phone numbers on RocketReach.
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