Chris Volker Email & Phone Number
Senior Business Analyst @ UnitedHealth Group
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Chris Volker Location
- Moline, IL, US
Chris Volker Work
- 2011 -now Senior Business Analyst @
- 2008 -2011 Operations Manager @ APAC Customer Services
- 2006 -2008 Account Manager @ APAC Customer Services
- 2002 -2006 Workforce Scheduler @ APAC Customer Services
- 1998 -2002 Workforce Analyst @ APAC Customer Services
Chris Volker Education
- University of Iowa 1983-1987
Chris Volker Skills
- Workforce Management
- BPO
- Call Centers
- Customer Experience
- Call Center
- Vendor Management
- IEX Total View
- Strategic Planning
- Forecasting
- Outsourcing
- Contact Centers
- Inbound Marketing
- Avaya
- Customer Retention
- Customer Satisfaction
- Avaya Technologies
- Management
- Process Improvement
- Business Process Improvement
- Customer Service
- Team Building
Chris Volker Summary
- Chris Volker, based in Moline, IL, US, is currently a Senior Business Analyst at UnitedHealthcare. Chris Volker brings experience from previous roles at APAC Customer Services. Chris Volker holds a 1983 - 1987 University of Iowa. With a robust skill set that includes Workforce Management, BPO, Call Centers, Customer Experience, Call Center and more. Chris Volker has 3 emails and 1 mobile phone numbers on RocketReach.
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