Chris Thompson Email
Head of Agency Services @ Digital360 Australia
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Chris Thompson Location
- Melbourne, VIC, AU
Chris Thompson Work
- Head of Agency Services @ (January 2025 - Present)
- Customer Experience Team Lead @ (October 2023 - January 2025)
- Head of Customer Success, Websites, SEO and Social Operations @ Thryv Australia (September 2020 - November 2022)
- Operations Manager – Websites and SEO @ (July 2017 - September 2020)
- Operations Manager – Websites @ (February 2015 - June 2017)
- Advertiser Solutions Manager – Vic @ (May 2013 - February 2015)
- National Premium Support and Billing Team Leader @ (October 2011 - May 2013)
- Senior Premium Support Consultant @ (February 2008 - October 2011)
- Customer Care Associate @ (June 2005 - February 2008)
Chris Thompson Skills
- Analytical Skills
- Budget Management
- Change Management
- Collaborative Problem Solving
- Complaint Management
- Contact Centers
- Continuous Improvement
- Customer Service
- Customer Service Management
- Customer Support
- Digital Marketing
- Fulfillment Management
- Leadership
- Management
- Operations Management
- People Development
- People Management
- Post-sales Support
- Problem Solving
- Project Management
- Salesforce.com
- Search Engine Optimization (SEO)
- Software as a Service (SaaS)
- Stakeholder Management
- Team Leadership
- Training & Development
- Vendor Management
- Website Building
Chris Thompson Summary
- Chris Thompson, based in Melbourne, VIC, AU, is currently a Head of Agency Services at EngineRoom. Chris Thompson brings experience from previous roles at Hume City Council, Thryv Australia and Sensis. With a robust skill set that includes Analytical Skills, Budget Management, Change Management, Collaborative Problem Solving, Complaint Management and more.
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