Chris Steed Email
Senior Product Leader - Prepayment @ British Gas
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Chris Steed Location
- Todwick, GB
Chris Steed Work
- Senior Product Leader - Prepayment @ (January 2022 - Present)
- Head of Operations Prepayment - New Energy Platform @ (April 2021 - September 2022)
- Head Of Operations @ (March 2020 - July 2022)
- Head of Sales, Digital and Correspondence - Residential @ (April 2019 - March 2020)
- Head of Strategic Accounts - B2B @ (January 2018 - April 2019)
- Head of Sales and Retentions - Residential @ (November 2014 - March 2018)
- Head of Customer Contact @ (June 2011 - November 2014)
- Head of Contact Centre @ ProMark Business Development (December 2009 - June 2011)
- Account Manager (Publishing and Financial Services) @ (December 2008 - December 2009)
- Senior Client Support and Operations Manager (Financial Services) @ (October 2006 - December 2008)
- Business Development Executive @ All Foundations Ltd (May 2006 - October 2006)
- Training and Development Manager @ (August 2005 - May 2006)
Chris Steed Education
- Sheffield Hallam University
Bachelor of Arts (BA) (Business/Commerce, General)
2001-2004
Chris Steed Skills
- Account Management
- Automotive
- B2B Customer Relationship Management
- B2C Customer Relationship Management
- Budget Management
- Business Development
- CRM
- Call Centers
- Change Management
- Compliance Management
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Contact Centre Technology
- Contact Centre Transformation
- Continuous Improvement
- Customer Experience
- Customer Journey Design
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction Management
- Customer Service
- Employee Training
- Leadership Development
- Management
- Multi-channel Marketing
- NPS
- Net Promoter Score
- Operations Management
- P&L Management
- People Development
- People Management
- Performance Management
- Regulatory Management
- Revenue & Profit Growth
- Sales
- Sales Management
- Sales Operations
- Sales Strategy Design & Execution
- Team Leadership
- Team Management
- Technology Procurement & Implementation
- Written & Oral Presentation Skills
- Multi Channel Marketing
- Written and Oral Presentation Skills
Chris Steed Summary
- Chris Steed, based in Todwick, GB, is currently a Senior Product Leader - Prepayment at British Gas. Chris Steed brings experience from previous roles at British Gas, Nabuh Energy Ltd and E.ON. Chris Steed holds a 2001 - 2004 Bachelor of Arts (BA) in Business/Commerce, General @ Sheffield Hallam University. With a robust skill set that includes Account Management, Automotive, B2B Customer Relationship Management, B2C Customer Relationship Management, Budget Management and more. Chris Steed has 1 emails on RocketReach.
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