2021 -2022 Head of Operations Prepayment - New Energy Platform @
2020 -2022 Head Of Operations @
2019 -2020 Head of Sales, Digital and Correspondence - Residential @
2018 -2019 Head of Strategic Accounts - B2B @
2014 -2018 Head of Sales and Retentions - Residential @
2011 -2014 Head of Customer Contact @
2009 -2011 Head of Contact Centre @ ProMark Business Development
2008 -2009 Account Manager (Publishing and Financial Services) @
2006 -2008 Senior Client Support and Operations Manager (Financial Services) @
2006 -2006 Business Development Executive @ All Foundations Ltd
2005 -2006 Training and Development Manager @
Chris Steed Education
Sheffield Hallam University
Bachelor of Arts (BA) (Business/Commerce, General)
2001-2004
Chris Steed Skills
Sales
Customer Retention
Sales Operations
Customer Satisfaction
Contact Center Management
Team Management
Team Leadership
Sales Management
Contact Centers
Contact Centre Transformation
Leadership Development
Change Management
Employee Training
Contact Center Operations
Customer Service
Multi Channel Marketing
Management
Contact Centre Technology
Call Centers
Written and Oral Presentation Skills
CRM
Performance Management
Chris Steed Summary
Chris Steed, based in Todwick, GB, is currently a Senior Product Leader - Prepayment at British Gas. Chris Steed brings experience from previous roles at British Gas, Nabuh Energy Ltd and E.ON. Chris Steed holds a 2001 - 2004 Bachelor of Arts (BA) in Business/Commerce, General @ Sheffield Hallam University. With a robust skill set that includes Sales, Customer Retention, Sales Operations, Customer Satisfaction, Contact Center Management and more. Chris Steed has 1 emails on RocketReach.
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