Chris Snape Email & Phone Number

Customer Success Lead @ ServiceNow

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Chris Snape Location

Stockport District, GB

Chris Snape Work

2026 -now Customer Success Lead @
2004 -now Director @ Snapford Ltd
now
2023 -2026 ServiceNow Platform Owner @
2018 -2023 Enterprise ServiceNow Product Owner @
2017 -2018 Service Management Consultant and Programme Manager (Contract role) @
2016 -2017 Deputy Director IT, Head of Service Deliver @
2014 -2016 Head of IT Operations @
2014 -2014 Service Management Consultant (Consultancy contract) @ Coop Bank
2012 -2014 Head of Technology and Operations @
2011 -2012 Programme Manager (Contract Role) @
2009 -2010 Senior Consultant Contract @
2008 -2009 Management Consultant @ NHS Redcar and Cleveland
2006 -2008 Employee Relations Consultant @ Food from Britain
2000 -2004 Deputy Head of IT and Business Support and Senior Transition Manager @
2000 -2002 Deputy Head of Business and IT Support and 2nd and 3rd line support manager @
1997 -2000 Assistant to the Managing Director (executive development position) @
1987 -1997 Various technical IT roles specialising in Networks, Tandem and mainframe. @

Chris Snape Education

Durham University Business School
Master of Business Administration (MBA) (Employee Relations, Strategy, Operations, Small Business, Marketing, Statistics,)
1998-2000
Durham University
ADBA (Business Administration and Management, General)
1996-1997

Chris Snape Skills

ITIL
Change Management
Organisational design
Organizational Leadership
IT Service Management
People Development
Strategic Thinking
Financial Analysis
Negotiation
Strategy
Management
Project Planning
IT Strategy
Stakeholder Management
Project Delivery
PRINCE2
IT Management
Outsourcing
Governance
Business Transformation
Project Portfolio Management
Infrastructure
Service Delivery
Leadership
Information Technology
Program Management
IT Operations
Service Management
Deployed
Organizational Design
Banking
Introducing
Organizational Development
Performance Management
Efficient
Local Area Network
Programmable Logic Controller
Investment Decisions
Management Consulting
MAP
Sold
Testers
Network Communications
Third Party Applications
Leading Edge Technology
ERP
Support Teams
Transitioning
Cost
Regulations
Financial Audits
Wrap
Template
Benchmarking
Methodology
Crisis
Pensions
Service Providers
Marketing
Architecture
Foundation
Change Programmes
Maturity
WAN
Service Improvement
Incident Management
System
IT Transformation
Axapta
Bau
Queries
Pan
Mainframe
Back Office
Major Incident Management
Institutes
Legislation
Dynatrace
Mortgage Lending
Integration
Renewal
3rd Line Support
Business Administration
Synthetic
Road Map
Qualification
HRIS
Sla
Process Management
COBOL
FIX
London
Service Focused
Facilitation
Executive Development
Discreet
Budgets
Cost Savings
Business Systems
Savings
Internal Audit
Enterprise Software
NHS
Refining
Yahoo
Tri
Council
Waterfall
Media
Transform
Agreement
Power
Selling
Central Government
Figures
Strategic Planning
Personal Development
Visions
Thought Leadership
CMS
Sarbanes Oxley Act
Roadmap
Agile Methodologies
Document Management
Manchester
Compliance
Relationship Building
Employee Training
3rd Line
Enquiries
Cost Reduction
Paper
Policy
Insourcing
Continuous Improvement
Cloud Computing
Closure
Civil Litigation
Electronics
Public Sector
Legal
Service Integration
Automation
Trust
Overseeing
Empathy
Loan Servicing
Incident
Config
Provision
Law Enforcement
Outcome focused
Barclays
Support Staff
Service Operations
Funding
Culture
Business Planning
Financial Services
FSA
Obtain
Cooperative
Autonomy
Road
Gartner
Admin
Application Support
Mortgage Servicing
BRMS
User Experience
Cost Effective
Data Transformation
Data Storage
Call Centers
Europe
Project Management
Inception
Organizational Structure
Training
Suppliers
Driving
Data Migration
Vendor Management
Help Desk Support
Human Resources
Efficiencies
Culture Change
Consulting
Applications
Business Process Re Engineering
Business Executives
Context
Responsibility
Finance
TUPE
Catalogue
Refresh
Parties
Budgeting
Solution
System Monitoring
Project
Surfacing
Evaluation
Multinational
Offerings
Complaints
Work Life Balance
HR Consulting
Technology Services
Headcount
Highly Accomplished
Operational Planning
Restaurants
Invoicing
Concepts
Operations
Channel
Windows
House
Contractual Agreements
Self Development
Department of Health
International
Windows XP
Business Analysis
Embedded Systems
Business Services
Supports
Portfolio
Organizational Culture
Strategies
Redundant
Licensing
Foundation Level
Mentoring
Delivery
Partnerships
Lean Management
SharePoint
Conceptual Modeling
Application Monitoring
Downsizing
Recording
Business Management
System Development

Chris Snape Summary

Chris Snape, based in Stockport District, GB, is currently a Customer Success Lead at ServiceNow. Chris Snape brings experience from previous roles at Snapford Ltd, HSBC and BAE Systems. Chris Snape holds a 1998 - 2000 Master of Business Administration (MBA) in Employee Relations, Strategy, Operations, Small Business, Marketing, Statistics, @ Durham University Business School. With a robust skill set that includes ITIL, Change Management, Organisational design, Organizational Leadership, IT Service Management and more. Chris Snape has 3 emails on RocketReach.