Chris Smallman Email & Phone Number
Service Delivery - Team Leader @ Worldline Global
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Chris Smallman Location
- Coalville, GB
Chris Smallman Work
- Service Delivery - Team Leader @ (March 2022 - Present)
- Standards and Quality Manager @ (October 2020 - January 2022)
- Customer Service Team Leader - Frasers Group @ (July 2020 - September 2020)
- Customer Relationship Manager @ The Fiducia Group (January 2018 - July 2020)
- Service Consultant @ (September 2017 - January 2018)
- Operations Co-ordinator for Business Process Automation @ (June 2011 - July 2017)
- System Analyst @ (October 2010 - June 2011)
- Shift Operations Analyst @ (July 2003 - October 2010)
- Incident Manager (secondment) @ (November 2008 - October 2009)
- Business Sales Verifier @ (September 2001 - July 2003)
- Customer Service Manager @ (January 1997 - August 2001)
- District Stock Control Manager @ (January 1996 - December 1996)
- Special Project Manager @ (June 1995 - December 1995)
- Department Manager @ (April 1989 - June 1995)
- Management Trainee @ (September 1987 - March 1989)
Chris Smallman Education
- Joseph Whitaker Comprehensive 1980-1987
Chris Smallman Skills
- Analysis
- Anti-Money Laundering
- Artificial Intelligence (AI)
- Build Strong Relationships
- Business Analysis
- Business Process Improvement
- Change Management
- Coaching
- Collaborative Problem Solving
- Communication
- Continuous Improvement
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Support
- Difficult Situations
- EU Law
- Flexible Approach
- Governance, Risk Management, and Compliance (GRC)
- IT Management
- IT Service Delivery
- IT Service Management
- ITIL
- Incident Management
- Interpersonal Communication
- Interpersonal Skills
- KPI Implementation
- Key Performance Indicators
- Leadership
- Management
- Managing Business Growth
- Negotiation
- Organizational Effectiveness
- People Management
- Performance Management
- Planning
- Problem Solving
- Process Improvement
- Project Management
- Recruiting
- Regulatory Guidelines
- Responsible AI
- Service-Level Agreements (SLA)
- Soft Skills
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Team Organisation
- Teamwork
- Time Management
- Training
- Windows Server
- Written Communication
- Customer Relationship Management Crm
- Service Level Agreements Sla
- Customer Relationship Management
- Service Level Agreements
Chris Smallman Summary
- Chris Smallman, based in Coalville, GB, is currently a Service Delivery - Team Leader at Worldline. Chris Smallman brings experience from previous roles at H.BEARDSLEY LIMITED, Frasers Group, The Fiducia Group and Mansfield Building Society. Chris Smallman holds a 1980 - 1987 Joseph Whitaker Comprehensive. With a robust skill set that includes Analysis, Anti-Money Laundering, Artificial Intelligence (AI), Build Strong Relationships, Business Analysis and more. Chris Smallman has 2 emails and 1 mobile phone numbers on RocketReach.
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