Chris Shi Email
Head, Client Performance Management
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Chris Shi Location
- Kuala Lumpur, MY
Chris Shi Work
- Head, Client Performance Management @ Sun Life Malaysia Assurance Berhad (June 2018 - Present)
- Head, Client Engagement @ Sun Life Malaysia Assurance Berhad (May 2017 - June 2018)
- Head, Telemarketing and Digital Sales @ Sun Life Malaysia Assurance Berhad (September 2014 - May 2017)
- Head, Telemarketing and Direct Marketing @ (February 2013 - September 2014)
- Head, Telemarketing and Direct Marketing @ Uni.Asia Life Assurance (May 2011 - January 2013)
- Senior Campaign Manager @ Etiqa Insurance/Takaful Berhad (May 2010 - January 2011)
- Telemarketing Manager @ ING Insurance Berhad (July 2008 - April 2010)
- Senior Campaign Manager @ DIRECTimi Malaysia Sdn Bhd (May 2003 - June 2008)
- Account Executive @ (May 1999 - April 2003)
- Supervisor @ Vintner's (March 1998 - April 1999)
- Floor Manager @ Golden Arches Restaurant Sdn Bhd - McDonald's (November 1996 - February 1998)
Chris Shi Education
- Institute/College : Integration Technology College
Diploma (Electrical & Electronics Engineering)
1995-1997 - Catholic High School
SPM (Science)
1989-1994
Chris Shi Skills
- Account Management
- Adaptability and Innovation
- Advertising
- Budgeting
- Budgets
- Business Development
- Business Strategy
- CRM
- Campaign Management
- Client Experience
- Client Experience (CX) Management
- Client Journey Mapping
- Coaching
- Communication & Stakeholder Management
- Complaint Management
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Analysis and Reporting
- Design Thinking
- Digital Marketing
- Direct Marketing
- Event Management
- Event Planning
- Insurance
- Integrated Marketing
- Interpersonal Skills
- Lead Generation
- Leadership
- Management
- Market Research
- Marketing
- Marketing Communications
- Marketing Management
- Marketing Strategy
- Negotiation
- New Business Development
- Online Advertising
- Online Marketing
- Performance Management
- Problem Solving & Decision-Making
- Product Development
- Project Management
- Recruiting
- Risk Management
- Sales
- Sales Management
- Segmentation
- Strategic Leadership
- Strategic Planning
- Strategy
- Team Leadership
- Telemarketing
- Training
- Voice of the Customer
- Distribution
- Call Centers
- Telco Assurance
- Art Direction
- Creative Direction
- Graphic Design
- Art
- Illustration
- Application Development
Chris Shi Summary
- Chris Shi, based in Kuala Lumpur, MY, is currently a Head, Client Performance Management at Sun Life Malaysia Assurance Berhad. Chris Shi brings experience from previous roles at Sun Life Malaysia Assurance Berhad, Great Eastern Life Assurance (M) Bhd and Uni.Asia Life Assurance. Chris Shi holds a 1995 - 1997 Diploma in Electrical & Electronics Engineering @ Institute/College : Integration Technology College. With a robust skill set that includes Account Management, Adaptability and Innovation, Advertising, Budgeting, Budgets and more. Chris Shi has 2 emails on RocketReach.
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