2019 -2022 Manager, Customer Experience - LTL and Air Freight @
2012 -2019 Customer Account Manager @
2010 -2012 Customer Service Representative @
Chris Sesock Education
Kent State University
Bachelor of Science - BS (Business/Managerial Economics)
2006-2011
Chris Sesock Skills
Business Process Outsourcing (BPO)
Strategic Hiring
Key Account Management
Customer Journey Mapping
Relationship Development
KPI Reporting
Performance Reviews
P&L Management
Organic Growth Strategies
Customer Onboarding
Customer Relationship Management (CRM)
Contract Logistics
Third-Party Logistics (3PL)
Contract Pricing
Customer Success
Growth Strategies
Air Freight
Leadership
LTL Shipping
Transportation
Reporting & Analysis
Team Leadership
Performance Management
Customer Service
Customer Support
Account Management
Transportation Management
Customer Satisfaction
Customer Retention
Customer Experience
Customer Service Management
Coaching
Transportation Planning
Business Transformation
Chris Sesock Summary
Chris Sesock, based in Cleveland, OH, US, is currently a Logistics Manager at Jarrett. Chris Sesock brings experience from previous roles at FedEx. Chris Sesock holds a 2006 - 2011 Bachelor of Science - BS in Business/Managerial Economics @ Kent State University. With a robust skill set that includes Business Process Outsourcing (BPO), Strategic Hiring, Key Account Management, Customer Journey Mapping, Relationship Development and more. Chris Sesock has 2 emails and 1 mobile phone numbers on RocketReach.
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