Chris Rutherford Email & Phone Number
Head of Digital Customer Centre @ Digital Kitbag
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Chris Rutherford Location
- Peterborough, GB
Chris Rutherford Work
- 2013 - now Head of Digital Customer Centre @
- 2012 - 2013 Head of Client Delivery @
- 2010 Head of Service Delivery @
- 2004 - 2006 Project Manager @ Manpower Managed Services
- 2003 - 2004 Head of UK Customer Centres @
- 2001 - 2003 Operations Manager @
- 1998 - 2001 Centre Manager @ Manchester and Brentford
- 1997 - 1998 Help Desk Operations Co-Coordinator @ Manchester
- 1996 - 1997 Ibm @ Ibm Graduate Programme
- 1995 - 1996 Insurance Broker @ Alexander and Alexander Uk
Chris Rutherford Education
- University of Salford
Bachelor of Science (Modern Languages, International Finance)
1991 - 1995 - Guthlaxton College
(Mathematics, Physics, English, Economics, Biology, Chemistry, Geography)
1987 - 1991 - Bushloe High School 1983 - 1987
Chris Rutherford Skills
- Service Delivery
- Outsourcing
- CRM
- Leadership Development
- Leadership
- Customer Service
- Call Centers
- Strategy
- Operations Management
- Management
- Team Leadership
- Managed Services
- Customer Satisfaction
- Customer Experience
- Team Management
- Contact Centers
- Performance Management
- Change Management
- Offshoring
- B2B
- Coaching
- Call Center Development
- Service Improvement
- IT Outsourcing
- Service Desk
- Multilingual
- Key Performance Indicators
- Service Level Agreements
- Operational Excellence
- Shared Services
- Customer Service Management
- Complaint Management
- Help Desk Support
- Customer Support
- Coaching Staff
- B2C
- High Performance Teams
- Staff Management
- People Management
- Stakeholder Management
- SLA
- Employee Engagement
- Process Improvement
- Business Development
- Telecommunications
Chris Rutherford Summary
- Chris Rutherford, based in Peterborough, GB, is currently a Head of Digital Customer Centre at Digital Kitbag. Chris Rutherford brings experience from previous roles at Quantum Marketing, Virgin Media, Manpower Managed Services and Ibm. Chris Rutherford holds a 1991 - 1995 Bachelor of Science in Modern Languages, International Finance @ University of Salford. With a robust skill set that includes Service Delivery, Outsourcing, CRM, Leadership Development, Leadership and more. Chris Rutherford has 1 emails on RocketReach.
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Chris Rutherford
Head of Digital Customer Centre
Peterborough, GB
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