Chris Otto Email & Phone Number
Sr Manager, IT Infrastructure and Operations @ Jacuzzi
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Chris Otto Location
- Rochester, NY, US
Chris Otto Work
- 2022 -now Sr Manager, IT Infrastructure and Operations @
- 2020 -2022 Senior IT Manager, Service Delivery @
- 2020 -2020 Manager, IT Service Desk @
- 2019 -2020 Supervisor, Implementation and Support @
- 2011 -2019 Manager, IT Services @
- now Customer Care and Technical Support Supervisor @
Chris Otto Education
- Western Governors University
- Roberts Wesleyan College
Bachelors of Science (Organizational Management)
- The Aquinas Institute of Rochester
Chris Otto Skills
- Troubleshooting
- Customer Service
- Call Centers
- Customer Satisfaction
- Telecommunications
- Call Center
- Management
- Process Improvement
- VoIP
- Vendor Management
- Team Building
- Leadership
- Help Desk Support
- Team Leadership
- Windows 7
- Active Directory
- Technical Support
- Performance Management
- Agile Project Management
- ITIL v3 Foundations Certified
- Lean Six Sigma
- CCENT
- CompTIA A+
- CompTIA Security+
- CompTIA Network+
- Sales
- Customer Retention
- Cross-functional Team Leadership
- Logistics
- Continuous Process Improvement
- Strategic Planning
- Project Management
- Project Planning
- Business Process Improvement
- Business Strategy
- Operations Management
- IT Operations
- Agile & Waterfall Methodologies
- IT Management
- IT Service Management
- Voice over IP (VoIP)
- Contact Centers
- Training & Development
- Mac & PC platforms
- OS X
- Customer Relationship Management (CRM)
- BMC Remedy Ticketing System
- Ticketing Software
- SQL
- Analytics
- Theatre
- Business Analysis
- Microsoft Word
- Voice Over Ip Voip
- Cross Functional Team Leadership
- Social Media
- Microsoft Office
- Agile and Waterfall Methodologies
- Customer Relationship Management Crm
- Training and Development
- Mac And Pc Platforms
- Voice Over Ip
- Customer Relationship Management
Chris Otto Summary
- Chris Otto, based in Rochester, NY, US, is currently a Sr Manager, IT Infrastructure and Operations at Jacuzzi. Chris Otto brings experience from previous roles at Monro, Inc., Heartland School Solutions and Rochester Regional Health. Chris Otto holds a Western Governors University. With a robust skill set that includes Troubleshooting, Customer Service, Call Centers, Customer Satisfaction, Telecommunications and more. Chris Otto has 1 emails and 1 mobile phone numbers on RocketReach.
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