Chris Omis Email & Phone Number
Service Desk Manager @ Sterling Companies Inc
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Chris Omis Location
- Denver, CO, US
Chris Omis Work
- Service Desk Manager @ (March 2026 - Present)
- Help Desk Manager - MSP @ (June 2025 - October 2025)
- Service Desk Manager - MSP @ (November 2022 - August 2024)
- Senior Manager, Implementation - SaaS Engineering Platform @ (March 2022 - August 2022)
- Manager, Global Service and Support - IaaS Wireless WAN technology @ (July 2018 - January 2022)
- Manager Product Support - SaaS EHS and GRC Platform @ Enablon - A Wolters Kluwer Company (June 2014 - June 2018)
- SW Support Manager 3 - SaaS iManage Legal Platform @ (August 2012 - June 2014)
- Manager, Technical Support - Back-office operations for McD @ HAVI Global Solutions (August 2006 - August 2012)
- Manager of IT Procurement - Publisher and Office Services @ (July 1999 - August 2006)
Chris Omis Education
- Northern Illinois University
Master of Science - MS (Management Information Systems, General)
- Columbia College Chicago
Bachelor of Arts - BA (Acoustics)
Chris Omis Skills
- Escalations Management
- Operating Budgets
- Global Delivery
- Customer Relationship Management (CRM)
- Application Support
- Mobile Applications
- Non-profit Management
- Computer Information Systems
- Customer Presentations
- Autotask
- IT Service Catalog
- Service Delivery
- IT Asset Management
- Service Catalog
- Virtualization
- Incident Management
- Solution Delivery
- Resource Management
- Subject Matter Experts
- Confidentiality
- Executive Visibility
- Change Readiness
- Technology Implementation
- Configuration Management
- Disaster Recovery
- Service Levels
- End User Training
- Desktop Virtualization
- Compatibility Testing
- Increase Productivity
- Support Services
- Cloud Computing
- Service Desk
- Customer Support
- Customer Service
- Microsoft Office
- Customer Service Management
- Team Building
- Internet of Things (IoT)
- IT Management
- Process Improvement
- Management
- Software Documentation
- Leadership
- Information Technology
- Vendor Management
- Business Analysis
- Project Management
- Strategy
- ITIL
- Cross-functional Team Leadership
- Business Intelligence
- Disaster Response
- SDLC
- Team Leadership
- Business Process Improvement
- Change Management
- Enterprise Software
- Project Planning
- Operations Management
- Relationship Management
- CRM
- Vendor Contracts
- RFP
- Service-Level Agreements (SLA)
- IT Procurement
- Software as a Service (SaaS)
- Technical Support
- Customer Retention
- IT Service Management
- Business Process
- Pre-sales
- Program Management
- Customer Escalation Management
- ServiceNow
- Jira Service Desk
- Autonomy iManage
- Numara Footprints
- Environment, Health, and Safety (EHS)
- Software Procurement
- ITIL Certified
- B2B Software
- Business Operations
- Business Strategy
- Client Onboarding
- Coaching
- Communication
- Customer Engagement
- Customer Experience
- Customer Onboarding
- Customer Success
- DevOps
- Director level
- EHS Management Systems
- Governance, Risk Management, and Compliance (GRC)
- Help Desk Support
- IT Escalation
- IT Leadership
- IT Operations
- IT Service Delivery
- ITSM
- Information Systems
- Key Performance Indicators
- Managed Services
- Microsoft 365
- Microsoft Copilot
- NIST
- Offshore Outsourcing
- Onboarding
- People Management
- Performance Metrics
- Problem Solving
- Product Management
- Professional Services
- Program Implementation
- Project Delivery
- RFx
- Sales Engineering
- Salesforce.com
- Service Desk Management
- Service Standards
- SharePoint
- Shared Services
- Software Implementation
- Stakeholder Management
- Strategic Leadership
- Team Development
- Team Management
- iManage
- MBTI
- Software as a Service Saas
- SQL
- PowerPoint
- Operations
- Service Level Agreements Sla
- Process Alignment
- Microsoft Word
- Support
- Cross Functional Team Leadership
- Pre Sales
- Service Level Agreements
- Software as a Service
Chris Omis Summary
- Chris Omis, based in Denver, CO, US, is currently a Service Desk Manager at Sterling Infrastructure, Inc.. Chris Omis brings experience from previous roles at Verticomm, Averro, Hexagon AB and Cradlepoint. Chris Omis holds a Master of Science - MS in Management Information Systems, General @ Northern Illinois University. With a robust skill set that includes Escalations Management, Operating Budgets, Global Delivery, Customer Relationship Management (CRM), Application Support and more. Chris Omis has 1 emails and 1 mobile phone numbers on RocketReach.
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