Chris Ochs Email & Phone Number
Manager, Customer Solution Expert Team (SME) @ AppFolio
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Chris Ochs Location
- Atlanta, GA, US
Chris Ochs Work
- 2023 -now Manager, Customer Solution Expert Team (SME) @
- 2023 -now Manager, Customer Solution Experts @
- 2021 -2023 Manager, Customer Care @
- 2020 -2021 Customer Success Manager @
- 2018 -2020 Inside Sales Representative @
- 2017 -2017 Director of Campus Relations @
- 2015 -2017 Associate Director of Campus Relations @
- 2014 -2014 Senior Associate - Client Development: Aerospace, Automotive, Transportation and Technology @
- 2013 -2014 Associate - Contractor Operations @
- 2012 -2012 Telemedicine Strategy Intern @
Chris Ochs Education
- University of Delaware
Bachelor's Degree (Applied Economics and Statistics, Minor in Resource Economics)
Chris Ochs Skills
- Contract Terms
- Software as a Service (SaaS)
- Interpersonal Skills
- Presentations
- Customer Engagement
- Renewals
- Customer Journey Mapping
- Performance Management
- Customer Escalation Management
- Risk Management
- Team Building
- Cross-functional Team Leadership
- People Management
- Support Management
- Sales
- Relationship Building
- Contract Negotiation
- Request for Proposal (RFP)
- Forecasting
- Sales Management
- Marketing Strategy
- Phone Etiquette
- Client Presentation
- Strategic Communications
- Objectives and Key Results (OKRs)
- Process Flow Documentation
- Leadership
- Empathy
- Contact Center Management
- Customer Service Management
- Data Analysis
- Customer Support
- Customer Experience
- Customer Service
- Public Speaking
- Teamwork
- Time Management
- Training
- Research
- Social Media
- Marketing
- Microsoft Office
- Community Outreach
- Spanish
- Social Media Marketing
- Microsoft Excel
- Microsoft Word
- PowerPoint
Chris Ochs Summary
- Chris Ochs, based in Atlanta, GA, US, is currently a Manager, Customer Solution Expert Team (SME) at AppFolio, Inc.. Chris Ochs brings experience from previous roles at AppFolio, Inc.. Chris Ochs holds a Bachelor's Degree in Applied Economics and Statistics, Minor in Resource Economics @ University of Delaware. With a robust skill set that includes Contract Terms, Software as a Service (SaaS), Interpersonal Skills, Presentations, Customer Engagement and more. Chris Ochs has 3 emails and 1 mobile phone numbers on RocketReach.
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