Chris Ngo Email & Phone Number
Chief Operating Officer @ Oncall
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Chris Ngo Location
- Melbourne, VIC, AU
Chris Ngo Work
- Chief Operating Officer @ (March 2023 - Present)
- Executive Director - Operations @ (June 2018 - March 2023)
- Head of Global Operations @ (May 2017 - June 2018)
- General Manager - Operations @ (September 2014 - February 2017)
- Group Manager @ (July 2010 - September 2014)
- Contact Centre Manager @ (January 2008 - January 2010)
- Campaign Co-ordinator @ (January 2006 - January 2008)
Chris Ngo Education
- Swinburne University of Technology 2004-2007
Chris Ngo Skills
- Call Centers
- Team Management
- Business Strategy
- Business Process Improvement
- Outsourcing
- Business Development
- CRM
- Customer Retention
- Account Management
- Customer Acquisition
- Analysis
- Performance Management
- Project Management
- Operations Management
- Customer Experience
- Vendor Management
- Call Center
- Marketing Strategy
- Sales
- BPO
- Consulting
- Customer Relationship Management (CRM)
- Forecasting
- Data Analysis
- Strategic Planning
- Customer Satisfaction
- Budgets
- Business Analysis
- Contact Centers
- Contract Management
- Language Services
- Strategy
- Risk Management
- Lead Generation
- Process Optimization
- Change Management
- Management
- Stakeholder Management
- Team Leadership
- Customer Service
- Contract Negotiation
- Client Services
- Negotiation
- People Management
- Leadership
- Process Improvement
- Contact Center Operations
Chris Ngo Summary
- Chris Ngo, based in Melbourne, VIC, AU, is currently a Chief Operating Officer at ONCALL Interpreters & Translators. Chris Ngo brings experience from previous roles at ONCALL Interpreters & Translators and BMS Interactive. Chris Ngo holds a 2004 - 2007 Swinburne University of Technology. With a robust skill set that includes Call Centers, Team Management, Business Strategy, Business Process Improvement, Outsourcing and more. Chris Ngo has 1 emails and 1 mobile phone numbers on RocketReach.
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