Chris Ngo Email & Phone Number
Chief Operating Officer @ Oncall
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Chris Ngo Location
- Melbourne, VIC, AU
Chris Ngo Work
- 2023 -now Chief Operating Officer @
- 2018 -2023 Executive Director - Operations @
- 2017 -2018 Head of Global Operations @
- 2014 -2017 General Manager - Operations @
- 2010 -2014 Group Manager @
- 2008 -2010 Contact Centre Manager @
- 2006 -2008 Campaign Co-ordinator @
Chris Ngo Education
- Swinburne University of Technology 2004-2007
Chris Ngo Skills
- Call Centers
- Team Management
- Business Strategy
- Business Process Improvement
- Outsourcing
- Business Development
- CRM
- Customer Retention
- Account Management
- Customer Acquisition
- Analysis
- Performance Management
- Project Management
- Operations Management
- Customer Experience
- Vendor Management
- Call Center
- Marketing Strategy
- Sales
- BPO
- Consulting
- Customer Relationship Management (CRM)
- Forecasting
- Data Analysis
- Strategic Planning
- Customer Satisfaction
- Budgets
- Business Analysis
- Contact Centers
- Contract Management
- Language Services
- Strategy
- Risk Management
- Lead Generation
- Process Optimization
- Change Management
- Management
- Stakeholder Management
- Team Leadership
- Customer Service
- Contract Negotiation
- Client Services
- Negotiation
- People Management
- Leadership
- Process Improvement
- Contact Center Operations
Chris Ngo Summary
- Chris Ngo, based in Melbourne, VIC, AU, is currently a Chief Operating Officer at ONCALL Interpreters & Translators. Chris Ngo brings experience from previous roles at ONCALL Interpreters & Translators and BMS Interactive. Chris Ngo holds a 2004 - 2007 Swinburne University of Technology. With a robust skill set that includes Call Centers, Team Management, Business Strategy, Business Process Improvement, Outsourcing and more. Chris Ngo has 1 emails and 1 mobile phone numbers on RocketReach.
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