Chris Michael Email
Service Management Consultant @ iCore Ltd
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Chris Michael Location
- London, England, GB
Chris Michael Work
- Service Management Consultant @ (September 2014 - Present)
- Service Architect @ (April 2014 - July 2014)
- Service Architect @ (December 2013 - March 2014)
- IT Service Architect @ (August 2013 - November 2013)
- Service Design and Transition Manager @ (April 2013 - August 2013)
- Interim Service Delivery Manager @ (December 2012 - January 2013)
- Service Design Analyst @ (September 2011 - December 2012)
- Problem Manager and Technical Operations Manager @ (December 2009 - December 2010)
- Service Improvement Consultant @ (February 2009 - December 2009)
- Problem Manager @ (February 2008 - August 2008)
- Process Engineer @ (February 2007 - December 2007)
- Problem Manager @ (September 2006 - January 2007)
- Service Delivery Manager @ (April 2006 - August 2006)
- Service Delivery Manager @ (October 2005 - March 2006)
- EMEA Problem Manager @ (January 2001 - September 2004)
- Sevice Management @
- Problem Manager @
Chris Michael Education
- Southgate College
(Engineering)
1979-1981 - Edmonton College
(Electrical Engineering)
1979-1980
Chris Michael Skills
- Customer Relationship Management (CRM)
- Transition Management
- Programme Governance
- Service Management
- ITIL
- Service Delivery
- Problem Management
- PRINCE2
- Service Improvement
- Process Improvement
- Business Process
- Program Management
- Management
- Incident Management
- IT Service Management
- Sla
- Service Desk
- Six Sigma
- Stakeholder Management
- Outsourcing
- Project Delivery
- IT Operations
- Release Management
- Change Management
- 3PL
- Relationship Management
- Business Continuity
- Governance
- IT Strategy
- Software Documentation
- PMO
- Information Technology
- Project Portfolio Management
- IT Management
- IT Transformation
- IT Outsourcing
- Business Process Improvement
- Requirements Analysis
- Consulting
- Business Analysis
- Vendor Management
- Project Management
- Integration
- Service-Level Agreements (SLA)
- Project Management Office (PMO)
Chris Michael Summary
- Chris Michael, based in London, England, GB, is currently a Service Management Consultant at Icore LTD. Chris Michael brings experience from previous roles at Company85, Capgemini Consulting, Boots Uk and Marks and Spencer. Chris Michael holds a 1979 - 1981 Southgate College. With a robust skill set that includes Customer Relationship Management (CRM), Transition Management, Programme Governance, Service Management, ITIL and more. Chris Michael has 2 emails on RocketReach.
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