Chris Merricks Email & Phone Number
Group Head of Projects @ BDR Group
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Chris Merricks Location
- Uppingham, GB
Chris Merricks Work
- Group Head of Projects @ (March 2024 - Present)
- Director @ (January 2022 - September 2024)
- Director and Co-Founder @ (August 2020 - September 2024)
- Managing Director @ (May 2020 - September 2024)
- Director @ (January 2019 - September 2024)
- Founder @ (January 2019 - September 2024)
- Customer Success Manager @ (December 2019 - January 2022)
- EMEA Partner Implementation Engagement Manager @ (April 2017 - December 2018)
- Partner Success Team Leader and Partner Enablement Manager, EMEA @ (December 2016 - April 2017)
- Customer Success Manager @ (July 2013 - December 2016)
- Call Centre Senior Manager @ ODIGEO (July 2011 - June 2013)
- Call Centre Senior Manager @ (June 2008 - June 2013)
- Resource Planner @ (June 2007 - June 2008)
- Performance Co-ordinator @ (January 2007 - May 2007)
- Customer Service Analyst @ (October 2005 - December 2006)
- MI Co-ordinator @ (October 2004 - October 2005)
- MIS Team Leader @ TRX Europe (December 2003 - October 2004)
- Request Processor @ Teranet (March 2003 - July 2003)
- Image Processor @ Teranet (December 2002 - March 2003)
Chris Merricks Education
- University of Leicester
Diploma (Management Studies)
2008-2009 - University of Leicester
Certificate (Management Studies)
2005-2006 - Arden School 1993-1995
- The City Of Leicester School 1990-1993
Chris Merricks Skills
- Basic French, Italian and German
- RightNow
- VoIP
- Call Center
- Customer Service
- Performance Management
- Budgeting
- Forecasting
- Call Centers
- Budgets
- French
- Outsourcing
- Analysis
- Strategy
- Training
- Customer Satisfaction
- Leadership
- Management
- Customer Experience
- Contact Centers
- Customer Relationship Management (CRM)
- Business Process Improvement
- Team Leadership
- Team Management
- Strategic Planning
- Italian and German
- Project Management
- Customer Relationship Management Crm
- Microsoft Word
- Basic French
- Human Resources
- Business Analysis
- Customer Relationship Management
- Enterprise Software
- Cloud Computing
- Change Management
- Partner Relationship Management
- Channel Partners
- Strategic Partnerships
- Problem Solving
- Creative Problem Solving
- Collaborative Problem Solving
- Global Projects
- Account Management
- Business Intelligence
- Software as a Service
- Sales
- Account Expansion
- Reporting and Analysis
- Business Strategy
- Customer Retention
- Microsoft Office
- Social Media
- Solution Selling
- Cloud Applications
Chris Merricks Summary
- Chris Merricks, based in Uppingham, GB, is currently a Group Head of Projects at BDR Group. Chris Merricks brings experience from previous roles at The Creative Agency, 3-Commerce.co | 3 Commerce Solutions Ltd, CX-Consultants and Zeela Consulting Ltd. Chris Merricks holds a 2008 - 2009 Diploma in Management Studies @ University of Leicester. With a robust skill set that includes Basic French, Italian and German, RightNow, VoIP, Call Center, Customer Service and more. Chris Merricks has 6 emails and 2 mobile phone numbers on RocketReach.
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