Information Technology Service Management Analyst @ (March 2021 - September 2021)
IT Manager - Performance and Client Experience Team @ (December 2018 - March 2021)
Interim Manager - Service Level Management @ (August 2017 - November 2018)
Senior IT Business Systems Analyst - Service Catalog @ (May 2017 - August 2017)
IT Planning Analyst @ (May 2013 - March 2017)
IT Business Process Specialist @ (June 2015 - October 2015)
IT Business Process Consultant @ (May 2011 - April 2013)
Client Computing Support Analyst @ (October 2007 - May 2011)
Chris Menard Education
Sacramento City College
in progress (Management Information Systems)
2005-2007
Chris Menard Skills
Adobe Lightroom
Agile Methodologies
Agile Project Management
Artificial Intelligence (AI)
Artificial Intelligence for Business
BMC Remedy
Business Analysis
Business Process
Business Process Improvement
Claude Skills
Data Analysis
DevOps
IT Asset Management
IT Management
IT Operations
IT Service Management
ITIL
ITIL Certified
ITIL v3 Foundations Certified
ITIL v3 Service Operations & Analysis
Image Editing
Incident Management
Information Technology
KPI Dashboards
Leadership
Lean Six Sigma
MS Project
Management
Microsoft 365
Microsoft Copilot
Microsoft Office
Photography
Platform Analytics - ServiceNow
Pre-Sales Consulting
Problem Management
Process Improvement
Project Management
Project Portfolio Management
Release Management
Requirements Gathering
SDLC
Service Desk
Service Level Management
Service Management
Service-Level Agreements (SLA)
ServiceNow
ServiceNow Performance Analytics
SharePoint
Software Documentation
Structured Query Language
Supervisory Skills
System Administration
Team Leadership
Team Management
Technical Support
Training
Troubleshooting
Vendor Management
Visio
Visual Basic for Applications (VBA)
Itil V3 Foundations
Itil V3 Service Operations And Analysis
Help Desk Support
Active Directory
Itil V3 Service
Technical Documentation
Microsoft Word
Visual Basic For Applications Vba
Performance Analytics
Visual Basic for Applications
Service Level Agreements
Chris Menard Summary
Chris Menard, based in Rancho Cordova, CA, US, is currently a Photographer at Self. Chris Menard brings experience from previous roles at ServiceNow, CDW, Deloitte and Impossible Foods. Chris Menard holds a 2005 - 2007 in progress in Management Information Systems @ Sacramento City College. With a robust skill set that includes Adobe Lightroom, Agile Methodologies, Agile Project Management, Artificial Intelligence (AI), Artificial Intelligence for Business and more. Chris Menard has 2 emails and 3 mobile phone numbers on RocketReach.
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