Chris Melson Email & Phone Number
Founder and CEO @ Untap Web, LLC
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Chris Melson Location
- St. Louis, MO, US
Chris Melson Work
- Founder and CEO @ (April 2026 - Present)
- Head of FX Operations Programs and Strategy @ (October 2023 - Present)
- Director, Global Trading Systems Support @ (November 2020 - October 2023)
- Director, Technical Specialists @ (October 2018 - November 2020)
- Director, Technical Specialists @ (July 2017 - October 2018)
- Technical Specialist Manager – Trading (Enterprise) @ (August 2012 - July 2017)
- Customer Support Team Manager @ (June 2009 - August 2012)
- Open Systems Engineer @ (April 2009 - June 2009)
- Escalation Engineer @ (April 2008 - April 2009)
- Escalation Engineer @ (October 2007 - April 2008)
- Senior Technical Support Specialist @ (April 2007 - October 2007)
- Technical Support Specialist @ (May 2006 - April 2007)
Chris Melson Education
- Webster University
Master of Business Administration (M.B.A.)
2010-2015 - Webster University
Baccalaureate of Science (BS) (Computer Science)
2003-2005 - Webster University
Baccalaureate of Arts (B.A.) (Management)
2003-2005 - Ranken Technical College
Associate of Technology (Computer Networking)
2000-2002
Chris Melson Skills
- AI & Agentic Workflow Governance
- Automation
- Business Analysis
- Business Continuity Planning
- Business Intelligence (BI)
- Change Implementation
- Change Management
- Client Support
- Cost Optimization
- Crisis Management
- Cross-functional Collaborations
- Customer Experience
- Customer Satisfaction (CSAT)
- Customer Service
- Data Analysis
- Data Center
- Defect Tracking
- Digital Transformation
- Digital Transformation & SaaS Migration
- Disaster Recovery
- English
- Enterprise-Level KPI Frameworks
- Executive Stakeholder Management
- Field Service Engineering
- Financial Data Applications
- Financial Technology (FinTech)
- Global Delivery
- Human Resource Development
- IT Operations
- IT Service Management
- IT Service Management (ITSM)
- ITIL
- Incident Logging
- Incident Management
- Influence At All Levels
- Infrastructure Support
- Integration
- Knowledge Management
- Low Latency Feeds
- M&A Integration
- Major Incident Management
- Managed Services
- Management
- Market Data
- Market Data Systems
- Mergers & Acquisitions (M&A) Integration
- Motivation
- Onboarding
- Operating Models
- Operational Excellence
- Operational Risk Management
- Operations Management
- Organizational Transformation & Capability Modeling
- P&L Management
- Peer Mentorship
- Performance Management
- Post-Merger Integration (PMI)
- Problem Management
- Process Improvement
- Project Delivery
- Regulatory Compliance
- Revenue Protection
- Risk Management
- Root Cause Analysis (RCA)
- SaaS Operations
- Service-Level Agreements (SLA)
- Software Documentation
- Stakeholder Management
- Strategic Leadership
- Strategic Planning
- System Administration
- Talent Retention
- Teaching
- Team Building
- Technical Coaching
- Technical Escalation
- Technical Support
- Technical Training
- Thomson Reuters Enterprise Platform (TREP)
- Trading Systems
- Troubleshooting
- Turnaround Strategy
- Unix
- Vendor Management
- Vision Attainment
- Windows Server
- Workforce Migration (Offshoring)
Chris Melson Summary
- Chris Melson, based in St. Louis, MO, US, is currently a Founder and CEO at Untap Web, LLC. Chris Melson brings experience from previous roles at LSEG (London Stock Exchange Group), Refinitiv and Thomson Reuters. Chris Melson holds a 2010 - 2015 Master of Business Administration (M.B.A.) @ Webster University. With a robust skill set that includes AI & Agentic Workflow Governance, Automation, Business Analysis, Business Continuity Planning, Business Intelligence (BI) and more. Chris Melson has 3 emails and 2 mobile phone numbers on RocketReach.
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