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Chris McRae Location
Athens, GA, US
Chris McRae Work
2024 -now Senior Client Partner @
2021 -now Strategic Advisor @
2020 -2024 Delivery Executive @
2017 -2020 Senior Director, Global Customer Success @
2016 -2017 Head of Global Implementation @
2014 -2015 Director - Implementation Services, Customer Success Organization @
2012 -2014 Sr. Support Manager - APAC @
2010 -2012 Sr. Business Analyst @
2006 -2010 Manager, QA and Information Products @
2005 -2006 Sr. Technical Writer @
2004 -2005 Technical Writer @
2002 -2004 Technical Writer @ HelpWrite Inc.
2001 -2002 Instructional Design Assistant @
2001 -2001 Technical Writer Intern @
Chris McRae Education
Mercer University
B.S. Technical Communication (Engineering - Technical Communication)
1997-2002
Chris McRae Skills
Digital Transformation
Customer Journeys
Voice of the Customer
Key Accounts
Team Building
Key Account Relationship Building
Cross-functional Collaborations
Account Management
Project Management
Business Analysis
Software Documentation
Professional Services
Process Improvement
Product Management
Technical Writing
Business Intelligence
Testing
CRM
Usability
Quality Assurance
SDLC
Integration
Vendor Management
Business Process Improvement
Analytics
Project Planning
Software Project Management
Software Development
Strategy
Agile Methodologies
Technical Analysis
Requirements Analysis
Product Development
Web Applications
Pre-sales
PMP
Business Process
Customer Retention
Enterprise Software
SaaS
Software as a Service (SaaS)
Management
Training
Agile Application Development
Customer Satisfaction
Customer-focused Service
Customer Engagement
Information Architecture
Certified Project Manager
Analysis
Agile Application
Key Performance Indicators
Implementation Services
Pre Sales
Performance
Banking
PowerPoint
Services
Microsoft Excel
Software Project
SQL
Retail
Certified Project
Customer Relationship Management Crm
Software as a Service Saas
Public Speaking
Customer Focused Service
Customer Support
Customer Relationship Management
Software as a Service
Chris McRae Summary
Chris McRae, based in Athens, GA, US, is currently a Senior Client Partner at Sparq. Chris McRae brings experience from previous roles at Cooleaf, Sparq and Docebo. Chris McRae holds a 1997 - 2002 B.S. Technical Communication in Engineering - Technical Communication @ Mercer University. With a robust skill set that includes Digital Transformation, Customer Journeys, Voice of the Customer, Key Accounts, Team Building and more. Chris McRae has 3 emails and 1 mobile phone numbers on RocketReach.
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