Chris McGregor Email & Phone Number
Vice President, Consumer Support @ Fidium Fiber
5 free lookup(s).
Chris McGregor Location
- Austin, TX, US
Chris McGregor Work
- 2024 - now Vice President, Consumer Support @
- 2022 - 2024 Senior Director, Customer Service - Spectrum Mobile @
- 2017 - 2022 Senior Director, Customer Service - Small Business @
- 2017 - 2017 Director, Process Improvement, Program Management and Training @
- 2013 - 2017 Director, Call Center @
- 2003 - 2013 Manager and Director, Support Partner Operations @
- 2002 - 2003 Supervisor, Account Research @
- 2002 - 2002 Temporary Associate and Representative @
- 2001 - 2001 College Program Intern @
Chris McGregor Education
- Villanova University
Six Sigma Greenbelt Certificate
2017 - 2017 - Colorado State University
Bachelor of Business Administration - BBA (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
1996 - 2001 - Air Academy High School 1993 - 1996
Chris McGregor Skills
- Service Implementation
- Resource Planning
- Conflict Resolution
- Annual Reviews
- Strategic Thinking
- Reporting Metrics
- Team Performance
- Communication
- Customer-Focused Service
- Business Process
- Business Ethics
- Telecommunications
- Vendor Management
- Operations Management
- Customer Satisfaction
- Call Center
- Troubleshooting
- Customer Experience
- VoIP
- Customer Retention
- Leadership
- Team Building
- Cross Functional Team
- Broadband
- Account Management
- Avaya
- Computer Network Operations
- Sales Operations
- IP
- Software Documentation
- Team Leadership
- Process Improvement
- System Administration
- Quality Assurance
- Direct Sales
- Microsoft Office
- Voice Over Ip Voip
- Contact Centers
- Cross Functional Team Leadership
- Training
- Product Management
- Internet Protocol Ip
- Customer Service
- Telephony
- Technical Support
- Business Process Improvement
- Management
- Research
- Outsourcing
- Wireless
- Wireless Technologies
- Call Centers
- Service Delivery
- Computer Network
- Voice Over Ip
- Internet Protocol
Chris McGregor Summary
- Chris McGregor, based in Austin, TX, US, is currently a Vice President, Consumer Support at Fidium Fiber. Chris McGregor brings experience from previous roles at Charter Communications and WOW! Internet, Cable & Phone. Chris McGregor holds a 2017 - 2017 Six Sigma Greenbelt Certificate @ Villanova University. With a robust skill set that includes Service Implementation, Resource Planning, Conflict Resolution, Annual Reviews, Strategic Thinking and more. Chris McGregor has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Fidium Fiber Employees
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Matt S
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David Koehl
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