1995 -1999 Telesales Advisor @ Direct Line Insurance
Chris Marsden Education
Heckmondwike Grammar School 1992-1994
St John Fishers 1987-1992
Chris Marsden Skills
Contact Centers
Project Delivery
Call Center
IVR
Program Management
Business Analysis
Telephony
Customer Experience
Process Improvement
CTI
Stakeholder Management
Cisco Technologies
Performance Management
Management
Project Management
Strategy
Project Planning
Analysis
Business Process Improvement
Business Transformation
Business Case
ACD
Team Management
Strategic Planning
Avaya
Vendor Management
PRINCE2
Business Process
Requirements Analysis
Business Process Mapping
Change Programmes
Telecommunications
Call Centers
Leadership
Outsourcing
CRM
Governance
Project Portfolio Management
PMO
Resource Management
Change Management
Insurance
Offshoring
Infrastructure
Risk Management
Programme Delivery
Service Delivery
IT Strategy
Requirements Gathering
Business Requirements
Customer Service
Training
Software Development
Chris Marsden Summary
Chris Marsden, based in Leeds, GB, is currently a Director at CloudComm 360. Chris Marsden brings experience from previous roles at Contact Centre Specialists and RBS Insurance. Chris Marsden holds a 1992 - 1994 Heckmondwike Grammar School. With a robust skill set that includes Contact Centers, Project Delivery, Call Center, IVR, Program Management and more. Chris Marsden has 2 emails on RocketReach.
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