Chris MacKintosh Email & Phone Number
Chief Executive Officer
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Chris MacKintosh Location
- Cebu City, PH
Chris MacKintosh Work
- Chief Executive Officer @ Logix BPO (August 2024 - Present)
- Chief Operating Officer @ (March 2021 - October 2024)
- Interim Head of Vendor Management @ (December 2021 - September 2024)
- Chief Operations Officer @ (March 2020 - March 2021)
- Director Multi-Channel Contact Center Operations @ (February 2018 - March 2020)
- Director of BPO - Multi-Site and Multi-Country Contact Center Operations @ OneForce BPO Ltd - TeleForce Technologies PVT Ltd (September 2014 - February 2018)
- Managing Director BPO - Multi-Site and Multi-Country Contact Center Operations @ GLS Ltd / Cegura Technology Solutions (December 2009 - September 2014)
- Director of Operations (Interim Management, Projects - Contracts) @ Chris Mackintosh Global BPO Outsourcing (July 2004 - December 2009)
Chris MacKintosh Education
- International Institute of Management LINK (former Distance Learning Centre)
BA (Hons) (Marketing)
1991-1994
Chris MacKintosh Skills
- Call Center Administration
- Customer Satisfaction
- Continuous Improvement
- Customer Support
- Executive Management
- Customer Loyalty
- Customer Experience
- Business Process Improvement
- Business-to-Business (B2B)
- Startups
- Customer Experience Management
- Operational Excellence
- Teamwork
- Contact Center Operations
- BPO
- Call Center
- Outsourcing
- Change Management
- Business Strategy
- Business Planning
- Social Media
- Direct Marketing
- International Sales
- International Business
- Customer Relations
- Budget Management
- Strategy Development
- Customer Retention
- Lead Generation
- Quality Assurance
- Contact Centers
- Vendor Management
- Performance Management
- Project Management
- Operations Management
- Marketing
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Microsoft PowerPoint
- People Management
- Team Management
- Team Building
- Team Leadership
- Coaching
- Customer Service
- Negotiation
- Contract Negotiation
- Problem Solving
- Strategic Partnerships
- Stakeholder Management
- Mentoring
- Training & Development
- People Development
- Training Delivery
- Customer Service Management
- Management
- Marketing Communications
- Trainer - Call Centre Management (MSD), (BPO), (CRM) SAP / Siebel (CMS)
- Profit
- Performance Metrics
- Global Operations
- Contact Center Management
- Leadership
- Artificial Intelligence (AI)
- Chat
- Chatbot Development
- Consumer Help
- Contingency Planning
- Continuous Process
- Continuous Process Improvement
- Contract Management
- Customer Engagement
- Customer Insight
- Front Office Operations
- Leadership Development
- Machine Learning
- Motivational Speaking
- Online Support
- Organizational Leadership
- RPO
- Robotic Process Automation (RPA)
- Technology Change Management
Chris MacKintosh Summary
- Chris MacKintosh, based in Cebu City, PH, is currently a Chief Executive Officer at Logix BPO. Chris MacKintosh brings experience from previous roles at CCU Global, Kiwi.com, Peak Outsourcing and Ooredoo Group. Chris MacKintosh holds a 1991 - 1994 BA (Hons) in Marketing @ International Institute of Management LINK (former Distance Learning Centre). With a robust skill set that includes Call Center Administration, Customer Satisfaction, Continuous Improvement, Customer Support, Executive Management and more. Chris MacKintosh has 1 emails and 3 mobile phone numbers on RocketReach.
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