Chris Loh Email & Phone Number
Customer Care and Managed Services Leader @ ServiceChannel
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Chris Loh Location
- Austin, TX, US
Chris Loh Work
- Customer Care and Managed Services Leader @ (February 2025 - Present)
- Product and Program Strategy Leader (Digital Marketing) @ (October 2021 - October 2025)
- Director, Program and Product Management and Speech Analytics @ (May 2018 - October 2021)
- Director - Account Management @ Convergys (November 2017 - May 2018)
- Sr Manager - Business Development and Operations Deployment @ Convergys (November 2011 - November 2017)
- Sr Manager - Operations @ Convergys (November 2011 - November 2017)
- Chief of Staff - AMER and APAC Operations @ (June 2011 - November 2011)
- Sr Manager - Partner and Vendor Management @ (May 2010 - August 2011)
- Senior Manager - Call Center Operations @ (October 2008 - May 2010)
- Senior Manager - Project and Partner Management @ (February 2008 - October 2008)
- Senior Resolution Specialist Manager @ (August 2006 - February 2008)
- Technical Training Analyst | Implementation and Partner Management Project Lead @ (January 2003 - October 2006)
- ELS | CSD Senior Level 3 Tech and Analyst @ (January 2001 - January 2003)
- CSD Senior Technician @ Dell Computers Inc (June 2000 - January 2001)
Chris Loh Education
- The University of Texas at Austin
Computer Science
1995-2000
Chris Loh Skills
- Analytical & Critical Thinking
- Analytical Skills
- BPO
- Business Analysis
- Business Expansion
- Business Management
- Business Process Improvement
- CSS
- Call Center
- Call Center Management
- Call Centers
- Change Management
- Client Relations
- Confluence/Chalk
- Contact Centers
- Continuous Improvement
- Cost Reduction
- Cross-Functional Supervision
- Cross-functional Team Leadership
- Customer Acquisition
- Customer Experience
- Human Resources
- Jira
- Management
- Nexida
- Operations Management
- Outsourcing
- Performance Management
- Portfolio Management
- Problem Solving
- Process Improvement
- Process redesign
- Product Development
- Product Management
- Program Management
- Project Management
- Project managemen
- Quality Assurance
- ROI Optimization
- Resource Optimization
- Risk Mitigation
- SOPS
- Service Delivery
- Six Sigma
- SmartSheet
- Speech Analytics
- Strategic Planning
- Tableau
- Team Management
- Technology Roadmap
- Vendor Management
- Vendor management
Chris Loh Summary
- Chris Loh, based in Austin, TX, US, is currently a Customer Care and Managed Services Leader at ServiceChannel. Chris Loh brings experience from previous roles at Dell Technologies, Charter Communications and Convergys. Chris Loh holds a 1995 - 2000 Computer Science @ The University of Texas at Austin. With a robust skill set that includes Analytical & Critical Thinking, Analytical Skills, BPO, Business Analysis, Business Expansion and more. Chris Loh has 1 emails and 10 mobile phone numbers on RocketReach.
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