Chris Kaufmann Email & Phone Number
Call Centre Director @ AIM KENNY U-PULL
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Chris Kaufmann Location
- Montreal, QC, CA
Chris Kaufmann Work
- Call Centre Director @ (March 2021 - Present)
- Site Director - Sherbrooke @ (August 2013 - May 2019)
- Account Director- Mobility Services @ (May 2011 - August 2013)
- Director of Business Development @ Phocus Contact Solutions (January 2008 - January 2011)
- Director of Operations @ MedExpress (January 2004 - January 2007)
- Operations Manager @ Alarm Zone (January 2001 - January 2004)
- Supervisor @ (January 1999 - January 2001)
Chris Kaufmann Education
- School Name:Concordia University 1992-1993
- School name:
Chris Kaufmann Skills
- Quality Assurance
- Customer Support
- Strategic Thinking
- Multi-site
- Customer Relationship Management (CRM)
- Voice of the Customer
- Net Promoter Score
- Negotiation
- Legislative Relations
- Key Performance Indicators
- Customer Satisfaction (CSAT)
- Project Management
- Vendor Management
- Avaya
- Call Center
- Account Management
- Call Centers
- Coaching
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Management
- Outsourcing
- Team Building
- Team Leadership
- Telecommunications
- Workforce Management
- Sales
- Team Management
- Performance Management
- Leadership
- Change Management
- Business Process Improvement
- Operations Management
- Customer Retention
- Sales Management
- Microsoft Office
- Time Management
- Business Development
- Strategic Planning
- Cross-functional Team Leadership
- negotitation
- Communication
- Analytical Skills
- Business Strategy
- regulatory compliance
- Exceeding Targets
- Leadership Development
Chris Kaufmann Summary
- Chris Kaufmann, based in Montreal, QC, CA, is currently a Call Centre Director at AIM KENNY U-PULL. Chris Kaufmann brings experience from previous roles at Nordia Inc., Phocus Contact Solutions and MedExpress. Chris Kaufmann holds a 1992 - 1993 School Name:Concordia University. With a robust skill set that includes Quality Assurance, Customer Support, Strategic Thinking, Multi-site, Customer Relationship Management (CRM) and more. Chris Kaufmann has 2 emails on RocketReach.
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Top AIM KENNY U-PULL Employees
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Regional Manager
Whitchurch-Stouffville, ON, CA
Mehnaz Rahman
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Dorval, QC, CA
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