Chris I. Email

Chris I. Skills

• Access Control
• Active Directory
• Adaptability & Flexibility
• Adobe Premiere Pro
• Clear Verbal & Written Communication
• Clear communication with non-technical users
• Communication
• CompTIA
• Computer Forensics
• Computer Networking
• Critical Thinking
• Cryptography
• Customer Relationship Management (CRM)
• Customer Satisfaction
• Customer Support (in-person & phone)
• Customer service and user support
• DNS Server
• Data Security
• Device setup and maintenance
• Disaster Recovery
• Document Management
• Document management and data entry
• Documentation
• Dynamic Host Configuration Protocol (DHCP)
• Firewalls
• Help Desk Support
• IT Hardware Support
• IT Integration
• Information Security Management
• Inventory Management Software
• LAN-WAN
• Linux
• Log Analysis
• Malware Detection
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Mobile Device Management
• Mobile Devices
• Mobile Security
• NIST
• Network Security
• Networking
• Office 365 Administration
• Office administration and scheduling
• Order Processing & Returns Handling
• Peer Mentoring & Training
• Point of Sale (POS) Systems
• Printer Support
• Priority Management
• Production Deployment
• Route Optimization
• Secure Shell (SSH)
• Security
• Security Awareness
• Security Incident Response
• Security Information and Event Management (SIEM)
• Security Management
• Security Policy
• Software installation and configuration
• Splunk
• System Configuration
• Systems Operations
• TCP/IP
• Team Building
• Team Coordination
• Technical Support
• Threat & Vulnerability Management
• Threat Detection
• Ticketing Systems
• Time Management
• Ubuntu
• Upselling & Cross-Selling
• Virtual Private Network (VPN)
• Vulnerability Research
• Windows
• Workload Prioritization
• application troubleshooting
• cloud based tracking platforms
• customer support in person/remote
• hardware/software troubleshooting
• virtual labs